About the Role This is an exciting opportunity to join our team as a Learning Experience Manager. In this role, you will be responsible for managing the initiation, development, and implementation of our training department's site-wide initiatives and drive campaign specific training programs for Team Leaders and Teammates. You will create and maintain any necessary materials related to maximizing campaign task mastery and personal development. You will also identify and develop training needs and programs in the organization, including detailed curriculum, training, and evaluation. Your primary goal will be to ensure that all training provided is aligned with the specific campaign and our broader business objectives. You will also explore the specific needs of every department and campaign to develop training materials as needed. In addition, you will propose and publish a year-long training calendar with specific quarterly objectives. You will also plan total training policies, programs, new testing tools, methods, and systems to ensure products and services meet quality standards. This role requires someone who is excellent in presentation, communication, and interpersonal skills. You must be highly independent and motivated with the commitment to oversee projects to completion and the ability to adapt and level any training materials to a given audience. You should have at least 2 years of managerial and/or supervisory experience. It would be beneficial if you have knowledge of Google and MS Office applications. Benefits: - We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. - We take pride in our inclusive environment and positive impact on the community. About Us We are a collective of highly capable humans who understand how to deploy technology and data to best serve our purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology—powered by ridiculously smart people. We currently have over 25,000 employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia. We are an equal opportunity employer. How We Partner To Protect You: We will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Please ensure that you are always in communication with only authorized recruiters of ours.