**Some of your responsibilities are but are not limited to**: - Monitor and track ocean and air shipments, ensuring timely updates on their status and location. - Provide customer service, responding to inquiries related to shipment status and other logistics concerns. - Managed accurate data entry for shipment details and customer information. - Offered helpdesk support, addressing customer issues and providing solutions to ensure smooth transportation processes. - **Perks**: - **Schedule**:Monday to Friday from **4:00 a.m. to 1:00 p.m.** or **5:00 a.m. to 2:00 p.m**., following the **American Calendar**. - **Contract**: Indefinite term contract + Benefits. - **Salary**: $ 2.500.000 COP + Night Surcharges ($ 150.000 COP approx.) Tipo de puesto: Tiempo completo