About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees worldwide. We have a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States.Our journey began with a single innovative idea to create a different kind of Business Processing Outsourcing (BPO). At TaskUs, we understand that growth requires a culture of constant motion, exploring new technologies, readiness to handle challenges, and maintaining consistency in an ever-changing environment.What We Offer: We prioritize our employees' well-being by providing competitive industry salaries and comprehensive benefits. Our commitment to a People First culture is reflected in our departments such as Total Rewards, Wellness, HR, and Diversity. We foster an inclusive environment with a positive community impact. We also promote internal mobility and professional growth at all career stages. Join us and experience our dedication to supporting People First.Position: Security Operations Center AssociateAs a SOC Associate, you will be responsible for detecting and investigating security events across the TaskUs global network, endpoints, and cloud environments. Your role involves ensuring timely detection, escalation, and mitigation of security threats, along with investigating alarms and alerts. You will be part of the security incident team, understanding relevant processes and tools to stay ahead of attackers.Key Responsibilities:Investigate Security IncidentsFollow and develop processes for security monitoring and responseHunt for suspicious activities and anomalies from various data sourcesFollow crisis communication plans for security incidentsCoordinate with data asset owners for business response plansSupport compliance audits (e.g., PCI DSS, ISO 27001, SOC 1 Type I)Maintain SOC team performance metrics (SLAs and KPIs)Improve SOC processes for effectivenessParticipate in containment during security incidentsTune use cases to improve accuracyBasic knowledge of malware analysisRequired Qualifications:Familiarity with system logs and their interpretationInterest and enthusiasm in Information SecurityExcellent communication skills for technical and non-technical stakeholdersPreferred hands-on SOC experience6+ months experience in Information Security or relevant educationKnowledge of SOC best practices, SIEM, EDR, Firewall, Cloud, and DLP monitoringTechnical foundations in network technologies, Windows, Linux, web applications, and cloud techKnowledge in Threat Hunting and Forensic AnalysisRisk and Vulnerability Management skills are a plusAttention to detail, curiosity, team-oriented mindsetTechnical writing skills are a plusWillingness to work in shiftsEducation / Certifications:Bachelor's degree in IT or related fields (preferred, not required)Security-related certifications are a plusWork Location / Schedule / Travel: Hybrid (Colombia)Additional Notes: TaskUs will never solicit money during the application process. We value diversity and inclusion and are committed to providing equal opportunities. If accommodations are needed, please inform us. Apply at /. #J-18808-Ljbffr