Join Our Team We are seeking a high-performing IDR (Independent Dispute Resolution) Collections Specialist to join our team. Key Responsibilities: - Own the collections process for arbitration-awarded claims with insurers - Initiate and manage follow-ups via phone and email with insurance companies - Document patterns of abuse or non-payment to build regulatory pressure - Collaborate with internal legal and executive teams to drive cases forward - Liaise with patients, employers, and other parties involved in the payment process - Track and report progress regularly to the CEO and CFO - Escalate unresolved disputes through appropriate legal or regulatory channels Requirements: - High intellect and bandwidth - you'll be juggling multiple claims and threads - Extreme attention to detail - accuracy is crucial for legal and financial matters - Strong communication skills - both written and verbal, across multiple stakeholders - Relentless follow-up ability - you're not afraid to call five times if that's what it takes - Comfort doing the