We are specialists in technology transformation, combining human expertise with AI to create scalable solutions. With a global presence and over 7,400 professionals worldwide, we have built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is an integral part of our reality. This role requires a blend of delivery excellence focus, client satisfaction, team building and development, IT services expertise, and strong management abilities to manage the delivery of products and services while collaborating effectively with cross-functional teams. We are looking for someone to serve as a Scrum Master in our international operation, interacting daily with the LATAM client. English/Spanish proficiency is essential for this position. Key Responsibilities: - Influencing project decisions alongside the team; - Innovating and thinking of solutions for the project, whether to resolve internal issues or to suggest solutions to the client; - Being the reference within the team for understanding business rules and establishing a sense of purpose among the team; - Enabling the team to understand and apply the process in their daily work; - Influencing the team and ensuring the monitoring/execution of improvement points with each delivery cycle; - Assisting in coaching the client when necessary (e.g., mobilization for rituals and their importance, use of Jira, documentation, and how to monitor blocks, metrics, and general status). Requirements: - Proficiency in leading agile software development teams (developers, QA's, among other roles); - Proficiency to act as a Scrum Master on an international project with a globally-reaching product; - Experience in understanding the client's business, their needs, and helping to transform these into clear and detailed backlog requirements for our teams; - Experience with scope management, sprint planning, and grooming; - Advanced knowledge of English for writing and conversation, as you will have direct contact with the client and will be responsible for reporting status, signaling, and discussing any impediments that may impact your area of work. Benefits: - Premium Healthcare; - Meal voucher; - Maternity and Parental leaves; - Mobile services subsidy; - Sick pay-Life insurance; - CI&T; University; - Colombian Holidays; - Paid Vacations. We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.