Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: We are committed to investing in our employees and helping you continue your career at ScotiaGBS. The Payroll Analyst is responsible for supporting the Canadian Payroll Operations Team with daily payroll functions, including assisting with the bi-weekly payroll process, managing employee inquiries, preparing ROEs, tax forms, and handling various projects. The role requires a proactive approach and eagerness to learn and be challenged. Accountabilities Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. Support day-to-day payroll activities within the Payroll Operations Team, including preparation and processing of bi-weekly payroll, ROEs, and tax forms using the SAP Payroll System. Assist with payroll-related investigations escalated through the HR Service – Case Management system. Assist with year-end payroll activities such as T4s, RL1s, reconciliations, and filings as needed. Lead the claims process through report execution, audits, and employee email communication. Assist with auditing tax slips and working with HR partners for a successful year-end closing. Ensure all payroll data processing complies with Bank policies, procedures, and regulatory requirements. Understand the Bank’s risk appetite and incorporate it into daily activities and decisions. Lead by example in PEGA case management, delivering quality customer service, and maintaining employee and client satisfaction, while meeting SLAs and commitments. Maintain effective operations and ensure business controls to meet operational risk, regulatory compliance, AML/ATF, and conduct risk obligations. Dimensions Assist with Canadian payroll activities and processes. Ensure the integrity of payroll data. Support systems: WorkForce Software, SAP, EC. Meet established SLAs. Handle a significant volume of transactions. Ensure business continuity, covering 5 days/week in the assigned schedule. Requirements Strong verbal and written communication skills in English and Spanish. 1-2 years of experience in similar roles (desired). Technical or undergraduate degree in Business Administration, Human Resources, or related field. Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel). Excellent interpersonal skills; ability to handle confidential matters discreetly and remain calm under pressure. Effective communication skills for directing calls, taking messages, and preparing meeting minutes. Task-oriented, self-motivated, highly organized, with the ability to multi-task and meet deadlines. Customer-focused with strong listening, communication, and negotiation skills. Good time-management skills and adaptability to changing priorities. Location: Colombia, Bogota Scotia GBS is a Scotiabank Group company supporting processes across 15 countries in the Americas. We offer an inclusive, positive work environment and competitive benefits. We value diversity and are committed to an inclusive environment. Candidates must apply online. Only shortlisted candidates will be contacted. #J-18808-Ljbffr