**See yourself at Twilio** Join the team as our next Senior Production Designer. **Who we are & why we're hiring** Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. **About the job** The Brand team creates meaningful moments for current and future customers, showing the importance of human connection in a noisy digital world. Our dispersed, global team builds our brand through elevated content with engaging, high quality design. We set a creative and aspirational global standard for all Twilions. **Responsibilities** In this role, you'll: - **Updating and maintaining our team templates** to ensure all elements meet requirements for vendor handoff - **Creating easy to repurpose templates in Canva**: - **Laying out long form documents** using InDesign best practices - **Cultivate cross-functional partnerships**: - **Navigate concurrent projects** with aggressive timelines, without compromise **Qualifications** **Required**: - 8+ years of experience in the design field - **Strong proficiency in creative working tools**: Adobe Creative Suite, Figma, Canva etc. - **Comprehensive understanding of file finalization processes** for print, environmental, web, and slide decks - **Skilled at file hygiene.** Keep layers named, tidy, and organized - **Experience building and maintaining self-serve creative libraries** in Canva, Creative Cloud, and Google - **Experience bringing keynote presentations to life** through animation and interactivity - **Able to extend and implement a design direction across multiple asset types** while maintaining the aesthetic nuances of the Twilio brand - Able to be an active voice and contributor in creative conversations and speak articulately to your workstreams and output - **Experience working from creative briefs.**Confident working with stakeholders, providing multiple viable solutions, and articulating tradeoffs - **Able to learn on your feet** and thrive in a dynamic environment **Location** This role will be remote and based in Colombia. **Travel** We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way. **What We Offer** There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. **Twilio thinks big. Do you?** We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. If this role isn't what you're looking for, please consider other open positions.