This role requires a detail-oriented and proactive Virtual Administrative Assistant to support various administrative and operational tasks. The successful candidate will play a crucial role in maintaining task completion efficiency, ensuring customer satisfaction, and supporting interdepartmental coordination, all while working remotely. Requirements Technical Proficiency: Experience with ticketing systems (preferably Halo) and proficient in Microsoft Office Suite. Organizational Skills: Capable of managing multiple tasks with strong prioritization and attention to detail. Communication Skills: Excellent verbal and written communication; professional customer interaction. Problem-Solving: Proactive issue identification and solution implementation. Time Management: Effective deadline management and task execution. Other Requirements: Basic bookkeeping knowledge (mandatory), familiarity with QuickBooks Online, and optional WordPress admin experience. Duties/Tasks to Perform: Halo Ticketing Support: Build ticket workflows and generate system performance reports. Cross-Department Coordination: Facilitate effective communication across internal teams. Scheduling: Organize and coordinate technical staff appointments. Procurement Assistance: Manage procurement processes from quoting to billing coordination. Meeting Support: Document meeting notes and assign actionable tasks. Call Support and Ticket Creation: Assist service and sales teams through call handling and ticket management. Billing Reconciliation: Conduct monthly reconciliations for accounts payable and receivable. General Administrative Support: Handle other administrative duties as required. Schedule Monday to Friday, 8:00 AM - 12:00 PM (Arizona Time) Benefits Competitive pay in US Dollars. You'll get to work with some amazing, respected business professionals. We really value and encourage input from our team members. We offer different payment methods (Zelle, Face Bank, Binance). You'll get paid every two weeks. We'll provide you with the necessary equipment to work: Laptop, headset, mouse, and mouse pad. Birthday and work anniversary celebrations. Alliances with many brands grant extra benefits to freelancers. Weekly recreation dynamics that foster a healthy work environment. Seniority level Associate Employment type Part-time Job function Administrative Industries IT Services and IT Consulting #J-18808-Ljbffr