Interview in English Location: Bogotá, Colombia Job Type: Full-Time Salary: $3,200,000 COP (Gross Monthly) Work Mode: On-Site Contract Type: Permanent Key Responsibilities Provide customer support in English via phone, addressing concerns and questions about the payment application. Guide users in resolving technical and financial issues with the app. Maintain a professional and friendly approach in all interactions. Manage the call process efficiently , ensuring service quality. Document and follow procedures to resolve issues effectively. Requirements English Level B2 : Ability to communicate clearly and effectively. Residence in Bogotá . Over 18 years old . High school diploma required. Basic computer skills (operating systems, internet) and multitasking abilities. Excellent customer service and communication skills . For foreign applicants: Valid PPT and passport required. On-site work at our offices in Urban 165 . What We Offer Competitive Salary: $3,200,000 COP per month. Full-Time Schedule: 46 hours per week. Two days off during the week , promoting work-life balance. Permanent contract with full legal benefits, ensuring job stability. Paid Training: Comprehensive onboarding to ensure you feel confident and prepared. Additional Office Benefits: Enjoy perks in a professional and dynamic work environment. Education & Experience Minimum Education: High School Diploma (Bachillerato / Educación Media). Languages: Intermediate English (B2). Experience: Not required. Apply now and take the next step in your career. Información adicional: Teletrabajo: 100% presencial Tipo de contrato: A tiempo completo