Sales Order Processing Analyst At Sanofi, we are looking for a skilled Sales Order Processing Analyst to join our Order to Cash (O2C) team in Bogotá. The successful candidate will be responsible for capturing customer orders accurately and efficiently into the ERP system, monitoring business interfaces, and resolving integration issues. They will also contribute to continuous improvement of order taking activities and work collaboratively with internal stakeholders. - Responsible for capturing customer orders accurately and efficiently into the ERP system - Review and validate orders in the optical character recognition tool, update as needed and resolve issues - Contribute to continuous improvement of order taking activities as required by internal team initiatives - Monitor all inbound and outbound customer interfaces through idocs to ensure correct integration of the different documents in the systems The ideal candidate will have at least 2-3 years' experience with knowledge of order processing and customer service or similar, preferably in Pharma. They should have strong problem-solving skills, be detail-minded, and have good communication skills. We offer a diverse and dynamic environment that is growing at pace. Our O2C team aims for excellence, equipping Sanofi with a robust core model, seconded with best-of-breed digital solutions embedding artificial intelligence and machine learning functionalities.