About us: IndusTrack provides a complete field management software for HVAC, Plumbing, Electrical service contractors. We have a CRM, dispatching, estimation, and invoicing software for both office and field staff. We are looking for a technical support manager. For more information, please see details below. **Duties**: - Take our current manual tests and automate the testing - Troubleshoot test-related issues to determine failure point - Report issues that are clear, concise, and on time for development - Manual testing of multi-function device software (both the desktop and app version) - Document bugs using Microsoft TFS - Goal is to verify software feature functionality as written for our desktop and mobile software - Work with very little supervision - Ability to document issues (capture look & feel, functionality, system failures or SW reset issues) - Recreate problems found in field and triage the bugs **Requirements**: - Must have a bachelors degree in software or engineering - At least 3 years experience with testing automation - Strong ability to create test plans - Strong documentation experience 40 hours work week, no work on Saturdays type contract: independent contractor Tipo de puesto: Tiempo completo, Freelance