At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. We are currently recruiting for a key role to be located in Bogota, Colombia office location. Caring for the world, one person at a time has inspired and united us for over 130 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. We have more than 260 operating companies employing over 135,000 people and with products touching the lives of over a billion people every day, throughout the world. If you have the talent and desire to make a difference, we have the career opportunities to help make it happen. This role will involve the following responsibilities: - Front and back-office expense reporting, which includes inquiry management, credit card administration, audits and other activities related to expense reporting and credit card programs. - Act as a global program administrator (PA) to facilitate the credit card programs. - Training local PA's. - Maintain listing of active PA's. - Lead credit card delinquency management to include: running delinquency reports, send notifications to employees, running summary reports for management, and follow ups with individual employees. - Leading efforts in Company Bill / Company Pay programs to manage personal spend and unapplied charges. - Partner with credit card providers to continue to improve the employee experience and drive service excellence. - Work with card providers to obtain timely confirmation of payment receipt and allocation of payment. - Handle and resolve all issues regarding credit card escalations. - Identify service gaps where partnership needs to be developed between J&J;/Credit Card companies and with local business teams. - Action all Tier 3 SFDC/Service Now AskGS cases and adhere to SLA. - Based on escalations identify trends and develop best practices to reduce the number of Tier 3 escalations. - Assist project manager with global credit card program updates and implementation of new cards in selected markets and for the credit card integration into Concur for new country markets where Concur is being deployed. - Partner with credit card company, Concur, IT and Global Treasury Service Center to conduct end to end testing. - Implement additional credit card products (Corporate Meeting Cards, Meeting & Events Cards) based on need. - Streamline and standardize the global corporate credit card application process. - Expand the global corporate card application approval process to move the approval from the local business to the customer support center ensuring that sufficient controls are in place for compliance purposes. - Develop metrics to monitor the process. - Manage Concur change management and communications. - Initiate regional payments for credit card. - Maintain tracker of payment to ensure payments made timely (i.e. monitor of payment to completion). A Key Role for an Innovative Leader This role requires a strong leader who can effectively prioritize efforts based on key objectives with minimal supervision. The ideal candidate will have a Bachelor's degree in Finance, Accounting or a related field, and a minimum of 3 years of experience in finance, accounting or directly related area. A CMA, CPA, CFE, PMP or MBA is preferred, along with Concur, banking and/or corporate credit card administration experience. Strong analytic skills are required, as well as the ability to frame issues/opportunities for management. The ability to speak, read and write in English fluently is essential, and excellent communication skills are required. This position is located in our Bogota, Colombia office. Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. For more information, please visit www.careers.jnj.com