**Workforce and Recruitment Expert** This is a senior-level role where you will lead recruitment collaboration, workforce planning, and client support with a consultative and proactive approach. You will be the primary point of contact for our clients, guiding them through onboarding and recruitment. The ideal candidate will have 5+ years of experience in client management, recruitment, Human Resources (HR), or operations. A strong understanding of Colombian labor laws and cultural dynamics is essential. Experience managing multiple client accounts in a fast-paced environment is also required. Key Responsibilities: - Serve as the main point of contact post-signing, guiding clients through onboarding and recruitment. - Align hiring strategies with long-term business goals and market realities. - Offer guidance on remote management, employment law, and cultural integration. - Partner closely with recruiters to shape role briefs and ensure candidate fit. - Address blockers early, resolve escalations, and maintain hiring momentum. - Drive client satisfaction, retention, and account growth through trusted, value-driven relationships. What We Offer: - An indefinite contract. - Government-Mandated Benefits. - 15 vacation leaves per year + 5 additional paid leaves per year. - Private Healthcare with Dental insurance for you and one dependent within the first Month. - 13th-month bonus. - Internet allowance. - Regular social activities. - Birthday cake. - Year-end party. - Birthday leave.