Job Summary Are you a detail-oriented professional with a passion for benefits analysis and problem-solving? Join our dynamic team as a Senior Benefits Analyst (Tier 2) and play a key role in ensuring the accuracy and integrity of our benefits processes. We're a team that values collaboration, innovation, and continuous improvement. If you're ready to take your benefits expertise to the next level and make a meaningful impact, we'd love to hear from you! About the Role As a Senior Benefits Analyst (Tier 2), you'll be hands-on in analyzing and resolving benefit-related variances. You'll collaborate closely with benefit carriers and internal teams to ensure timely and accurate resolutions, helping us minimize financial discrepancies and deliver exceptional service. Responsibilities Investigate and resolve benefit variances documented in our CRM system (Client Space) Build and maintain strong relationships with benefit carriers for efficient issue resolution Collaborate with Benefits Accounting and Operations teams to ensure seamless communication Own the resolution process for benefit reconciliation discrepancies Conduct detailed audits of benefit plans as needed Recommend process improvements to management Maintain accurate documentation in line with records retention policies Skills and Experience Qualifications Bachelor's degree preferred (or equivalent experience)2+ years in a benefits-related role, with experience supporting U.S.-based clients Prior experience in a PEO environment, especially in Benefits or Accounting, is a plus Skills & Competencies Advanced level of English – C1 Proficiency in Microsoft Office, intermediate Excel skills Strong knowledge of benefit plans and carrier invoicing Excellent interpersonal and communication skills Ability to manage sensitive client situations with professionalism High level of confidentiality and discretion Strong multitasking and prioritization abilities #J-18808-Ljbffr