Job Description We are seeking a highly skilled Application Support Technician to join our team. The successful candidate will be responsible for providing second-line support for enterprise applications, efficiently resolving incidents and service requests to enhance user satisfaction. The Application Support Technician will collaborate with development and infrastructure teams to troubleshoot and resolve complex technical issues, leveraging their working knowledge of C#, .NET, and Python. Maintaining and updating comprehensive application documentation is also an essential part of the role, including detailed support procedures and knowledge base articles, to support operational efficiency. Assisting with application deployments, upgrades, and patching, ensuring seamless integration and minimal disruption to services is another key responsibility. Utilizing REST APIs to facilitate application integration and automate workflows, improving process efficiency is also a significant part of the job. Requirements & Qualifications - Strong understanding of applications and how they work in relation to business processes - Strong analytical, organizational, and problem-solving skills - Excellent communication and interpersonal abilities - Ability to work independently and collaboratively in a team environment - Eagerness to learn and grow in a technical role Benefits - Join a powerful tech workforce and help us change the world through technology - Professional development opportunities with international customers - Collaborative work environment - Career paths and mentorship programs that will lead to new levels