This is a remote position. Schedule: 48 hours per week Workdays: Monday, Tuesday, Wednesday, Thursday, Saturday, and Sunday Day Off: Friday Working Hours: 4:00 PM to 1:00 AM (Eastern Time) Break: 1-hour unpaid lunch break -Assist with client inquiries, questions, and emails. -Manage calendar and schedule appointments. -Handle data entry and document preparation. -Refer to FAQs and company processes to answer client questions. -Work independently and handle client concerns assertively. -Collaborate with the team to provide exceptional client care. -Follow up with clients and maintain client relationships. -Schedule client meetings with Legal Assistants and Declaration Writers. -Manage case workflows. -Review incoming documents. -Ensure all incoming documents are acceptable. -Follow up with clients regarding required documents. -Check off required documents to complete the client application. Requirements Excellent written and verbal communication skills. Strong organizational and time management abilities. Attention to detail and ability to multitask. Familiarity with legal processes and client care is a plus. Ability to work independently and assertively handle client interactions. Prior experience in administrative or customer service roles is preferred. Comfortable referring to FAQs and company processes for accurate information. Candidate should have immigration law experience and already utilized Mycase tool. Benefits Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_24647_JOB