About Us We are Sutherland, a global technology and business process outsourcing company. Our expertise lies in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our mission is to drive digital transformation, optimize critical business operations, and reinvent experiences through our unique value proposition and market-leading technology. We work with iconic brands worldwide, bringing them seamless 'as a service' models that unlock new possibilities and transformative outcomes. Job Description The Change Management Specialist plays a crucial role in leading organizational change initiatives and projects at Sutherland. This involves guiding employees and stakeholders through the change process, ensuring successful adoption of new processes, systems, technologies, or organizational structures. This specialist will work closely with project managers, senior leadership, and cross-functional teams to drive change in a structured and efficient manner. Main Responsibilities - Lead and support organizational change initiatives and projects. - Guide employees and stakeholders through the change process. - Ensure successful adoption of new processes, systems, technologies, or organizational structures. Requirements - High school diploma or GED. - Demonstrated ability to perform at a high level. - Excellent verbal and written communication skills. - Multi-tasking skills. - Basic PC keyboarding skills. - Basics Microsoft Office (Outlook, Word, Excel) experience required.