As a Health and Benefits Professional Excellence (PE), you will work closely with Project Managers, Champions, and Managers to constantly improve the capability and performance of the Latam countries in TOM. You will collaborate with colleagues to drive consistency across the program, share best practices, build common capabilities, and implement continuous process improvement (CPI). The role Support, resolve, and respond to queries from PE (Emails, Teams, PE Cases, GBM Case, etc.). Build relationships internally and collaborate effectively on cross-functional teams. Demonstrate ease and effectiveness when dealing with internal clients and colleagues at all levels. Work with the regional team. Responsible for Mechanical Review of H&B Latam. Prepare Mechanical Review reports. Follow up on Finding cases. Create Non-compliance cases. Follow up on Non-compliance cases. Conduct Peer Review (Preliminary Report). Conduct Peer Review (Final Report). Qualifications Attention to detail. Aptitude to learn new technology products and services. Personal drive to achieve significant change in a short period. Strategic thinker capable of decomposing complex issues and finding solutions. Ability to review and verify data against subject domain knowledge (e.g., health and group benefits) for accuracy and applicability. Commitment to the highest professional standards. Strong Microsoft Office skills. Bachelor’s degree, preferably in Business Administration, Industrial Engineering, O&M, Insurance, or related fields. #J-18808-Ljbffr