The Offer A role that offers a breadth of learning opportunities Flexible working options Great work culture The Job What You’ll Do Customer Support – Respond to customer inquiries quickly and professionally , ensuring all requests are handled efficiently. Task & Account Management – Work within agency management software (training provided) to track tasks and ensure client needs are met. Seamless Multitasking – Jump between different client accounts and responsibilities without missing a beat . Administrative & Frontline Support – Assist clients and internal teams with both back-end tasks and direct customer interactions . Collaboration & Accuracy – Work closely with your team to ensure all client requests are completed correctly and on time. Record-Keeping – Maintain organized documentation for various client accounts. The Profile What You Need Strong multitasking skills – Comfortable managing multiple clients and requests at the same time. Excellent English communication – Both written and verbal, with a professional and friendly approach. Insurance experience is a huge plus – If you have a background in insurance, that’s even better! Proactive and detail-oriented – Able to spot priorities and handle tasks without constant direction . Thrives in a fast-paced, team-driven environment – Works well independently and collaborates effectively. If you love keeping things organized, assisting clients, and working in a structured, task-based role , we want to hear from you! This is the perfect work-from-home opportunity for someone who enjoys helping people, staying on top of tasks, and working efficiently in a dynamic environment. The Employer Our client aims to redefine remote staffing through a unique matchmaking approach. Bridging global talent with American companies, our client manage team synergy, attendance, payments, and foster lasting business-staff relationships.