About Us We are a global enterprise software company with over 1,000 employees. We help businesses solve complex digital challenges using our open source technologies. Our platform combines cloud capabilities, analytics, and commerce features to reduce time to market and foster innovation. Our clients include major companies worldwide. Beyond software, we are driven by a vision to make technology useful and invest in communities. We donate 10% of profits to charities globally. You will be part of our Professional Services team that thrives in a fast-paced environment. Your role is to ensure clients have an excellent experience and receive top-quality service. Job Objectives 1. Deliver client projects within scope, schedule, and budget 2. Coordinate with multiple teams from proposal to billing 3. Handle client escalations, facilitate discussions, and resolve conflicts 4. Schedule and lead regular meetings 5. Provide status updates to clients and internal teams 6. Participate in resource planning for projects 7. Respond promptly to client needs to ensure satisfaction 8. Follow industry-standard project management methodologies 9. Collaborate with sales during proposals 10. Work with project managers across the full project lifecycle 11. Explain solutions to clients, emphasizing value 12. Engage in agile processes, clarify requirements, and gather feedback 13. Own assigned tasks and ensure their completion Required Skills and Qualifications 1. Bachelor's degree or equivalent experience 2. Strong prioritization, organization, and time management skills 3. Excellent communication, presentation, and interpersonal skills 4. Ability to monitor progress, report, and resolve issues 5. Proven ability to deliver projects and value to customers 6. Experience leading distributed, cross-functional teams 7. Familiarity with agile software development lifecycle 8. Fluent in English and high proficiency in Spanish What We Offer - Benefits: Health care, food card, kindergarten assistance, gym membership, and additional perks like transport card or vouchers (€800/year) - English lessons (2 hours/week) - Hybrid work model (2 days in-office) - Opportunities for responsibility and professional growth - Continuous learning and training - Positive, collaborative culture - International and diverse environment focused on people - Work at a leading open source company - Salary package with competitive benefits Equal Opportunities Employer We promote equal treatment and foster a culture of dignity. We ensure fair recruitment and employment practices, prohibiting discrimination based on various characteristics.