As a key member of our payment processing team, this exciting role involves increasing revenue by onboarding suppliers to accept and receive virtual card payments. This includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. You will track vendor communications and ensure suppliers are successfully enabled to accept virtual card payments. - Contact suppliers/vendors via phone to process payments directly or through websites. - Generate and send payment emails to suppliers. - Ensure payments are authorized and posted promptly. - Manage payment escalations. - Post all payments accurately and within service level agreements. - Maintain thorough and accurate files and documentation. - Collaborate with suppliers to ensure accurate payment processing details. About the Role: - Excellent written and verbal communication skills - Reliable and punctual with a strong work ethic. - Strong attention to detail and ability to manage multiple tasks efficiently. - Good communication skills and ability to interact professionally - Ability to work in a fast-paced, deadline-driven environment - High standards of integrity - Experience working with Excel and ticketing systems (Zendesk) - Experience with payment systems and/or working at a Fintech company We maintain an equitable Talent Acquisition process that is free from discrimination and welcome applications from candidates belonging to historically underrepresented or disadvantaged groups.