As a key member of our payment processing team, this exciting role involves increasing revenue by onboarding suppliers to accept and receive virtual card payments. this includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. you will track vendor communications and ensure suppliers are successfully enabled to accept virtual card payments. - contact suppliers/vendors via phone to process payments directly or through websites. - generate and send payment emails to suppliers. - ensure payments are authorized and posted promptly. - manage payment escalations. - post all payments accurately and within service level agreements. - maintain thorough and accurate files and documentation. - collaborate with suppliers to ensure accurate payment processing details. about the role: - excellent written and verbal communication skills - reliable and punctual with a strong work ethic. - strong attention to detail and ability to manage multiple tasks efficiently. - good communication skills and ability to interact professionally - ability to work in a fast-paced, deadline-driven environment - high standards of integrity - experience working with excel and ticketing systems (zendesk) - experience with payment systems and/or working at a fintech company we maintain an equitable talent acquisition process that is free from discrimination and welcome applications from candidates belonging to historically underrepresented or disadvantaged groups....
Job title: technical account job description: we are seeking a dynamic and technically proficient professional to manage and nurture our relationships with mobility operators across latin america. the ideal candidate will possess a deep understanding of payment service provider functionality and open loop payments in the transit sector. this role is pivotal in ensuring seamless integration and optimal performance of our payment solutions across various transit systems. this position is hybrid, expecting confirmed days in office by your hiring manager. required skills and qualifications: the technical account manager will play a crucial role in informing and training clients on the proper use of our products to enhance customer experience and improve satisfaction. through these efforts, the technical account manager will help drive adoption and success for our innovative payment solutions in the transit industry. to be successful in this role, candidates must have a deep understanding of technology and ability to communicate complex information effectively. benefits: this position offers a unique opportunity to work with cutting-edge technology and contribute to the growth of our company. the successful candidate will receive comprehensive training and support to ensure their success in this role....
Role overview: the senior payments specialist plays a pivotal role in ensuring the seamless execution of domestic and international payments with precision and compliance. this position serves as a subject matter expert in the payments process, supports optimization efforts, and acts as a liaison between accounts payable, local finance, treasury, it, and external financial institutions. key responsibilities: - process vendor and government payments according to internal policies and local regulations. - ensure proper documentation and approvals are in place before executing payments. - validate payment proposals generated by the accounts payable team before submission to the bank. - handle exceptions or rejections, liaising with banks or internal teams to resolve issues promptly. - act as the main point of contact for complex payment issues, rejections, or escalations involving banks, vendors, or internal teams. - support treasury and accounting teams with cash flow forecasting and reconciliation activities. - maintain accurate records and provide audit support as needed. - collaborate with other departments to drive continuous improvement and automation opportunities. - maintain files dtps and documentation thoroughly and accurately, in accordance with best practices. - identify improvement opportunities and support their implementation. - assist ongoing projects for the implementation of technology solutions. required skills and qualifications: - treasury and accounting knowledge with experience in sap is an asset. - experience with different payment methods (ach, wi...
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