Maritime Operations Leader We are seeking an experienced Maritime Operations Leader to lead our dynamic team in driving operational excellence and growth opportunities. This role is focused on optimising processes, ensuring alignment with company objectives, and contributing to the Sales Department through strong client relationships. The successful candidate will have extensive experience in maritime logistics, customer care, and team leadership. They will be fluent in conversational English and possess a proven track record of achieving goals. This is a fantastic opportunity for someone who is passionate about maritime operations, customer success, and teamwork. If you are looking for a challenging role that offers scope for growth and development, we would like to hear from you. Key Responsibilities - Support new business implementation and manage existing accounts. - Handle customer claims promptly with the team. - Build and maintain strong client relationships. - Share market trends and competitor insights with Sales and Trade Lane teams. - Ensure efficient maritime operations through standard processes. - Assist in developing reporting and business tools. - Monitor team performance and provide support as needed. - Collaborate with Sales to grow current clients and generate new business. What We Offer We offer a safe, stable environment where your career can make a real difference. Whether you help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. About Us We are a global leader in logistics, with a strong heritage and a vision to move the world forward. Our contribution counts in more ways than we imagine, and we are committed to making a positive impact on society.