Customer Success Operations Manager Delivering impactful customer experiences is at the core of this critical role. Key Responsibilities: - Develop and execute a comprehensive customer success operations strategy. - Collaborate with leadership to design and implement scalable processes and engagement frameworks. - Partner with cross-functional teams to drive business growth and customer satisfaction. About You: - You have 4+ years of experience in customer success operations or related fields, with a strong understanding of CS strategy and execution. - Proficient in Gainsight or similar customer success platforms. - Proven ability to translate technical capabilities into business value. Candidates should be passionate about delivering exceptional customer outcomes and exhibit a customer-centric mindset.