About Us At Deel, we are transforming the way global teams work together. We're an all-in-one payroll and HR platform that helps businesses scale smarter, faster, and more compliantly in 100+ countries. Our mission is to unlock global opportunity for every person, team, and business. The Team With over 5,000 employees spanning more than 100 countries and speaking 74 languages, our team is dynamic, connected, and driven by a culture of continuous learning and innovation. Our Story We're not just building software; we're creating the infrastructure for the future of work. Enabling a more diverse and inclusive global economy, one connection at a time. Since our inception, we've paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries. Career Opportunities We're looking for talented individuals who share our passion for transforming the world of work. As a Customer Success Manager, you'll be the face and voice of Deel for our clients. You'll build genuine relationships with clients, identify pain points, provide solutions, and recognize opportunities for growth and revenue generation. Your Role - Manage high-volume accounts in SMB/MM or ENT segments. - Identify and flag risks that lead to customer churn. - Collect product and operational feedback from clients and share it with relevant internal stakeholders. - Provide a high-quality experience to customers on a day-to-day basis. - Coordinate with internal stakeholders to ensure timely response and completion of customer requests. You Should Join Our Team If: - You have a strong desire to be in the technology space. - You're a passionate business builder with a history of elite performance. - You enjoy tackling complex problems and driving real impact across a business. - You're a reliable, motivated self-starter with a growth mentality. - You have a solid track record of achievement, including success in top-tier companies or delivering quantifiable business impact. Total Rewards We offer competitive pay, scalable benefits, rewards, and perks that reflect our commitment to inclusivity and access for all. Some highlights include: - Stock grant opportunities based on role, employment status, and location. - Additional perks and benefits based on employment status and country. - The flexibility of remote work, including optional WeWork access.