Technical Support Engineer - Serve as a critical link between customers and internal teams, ensuring seamless resolution of technical issues. Required Skills and Qualifications: - Relational Databases: Proven experience with relational databases and SQL, along with proficiency in handling MongoDB for troubleshooting. - API Integration: Experience troubleshooting API integrations and familiarity with tools like Postman is an advantage. - Communication: Ability to understand complex workflows and effectively communicate solutions across R&D;, Product, and customer-facing teams. - Cross-Functional Collaboration: Experience working with remote team members, including those based in the U.S. and Israel, successfully collaborating across different time zones. - Analytical Skills: Excellent analytical abilities with a strong customer-centric mindset. - Adaptability: Self-motivated, quick learner, adaptable, and an effective team player. Benefits: - Competitive compensation package. - Flexible workplace and career coaching. - Collaborative culture that values diversity and inclusion. Others: We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups. Accommodations are available during the recruitment process. Please reach out to HR for assistance. Tipalti champions inclusive teams where every voice counts.