Descripción de la empresaJoin us at Accor, where life pulses with passion!As a pioneer in responsible hospitality, the Accor Group encompasses more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations across 110 countries. Each brand has its unique personality, allowing you to truly find yourself, yet all share a common ambition: to innovate and challenge the status quo.By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.You will join a caring environment and a team where you can be all you are. It is a supportive space to grow, fulfill yourself, explore other professions, and pursue career opportunities within your hotel or across the globe.You will enjoy exclusive benefits tailored to the sector and beyond, along with strong recognition for your daily commitment.Everything you do with us will offer a deep sense of purpose, creating lasting, memorable, and impactful experiences for guests, colleagues, and the planet.Hospitality is a work of heart. Join us and become a Heartist.Descripción del empleoReservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they will have upon arrival!What Is In It For YouEmployee benefit card offering discounted rates across Accor worldwideLearning programs through our AcademiesOpportunities to develop your talent and grow within your property and globallyContribute to our Corporate Social Responsibility activities, like Planet 21What You Will Be DoingConsistently offer exceptional, friendly, and engaging serviceMaximize revenue through up-selling and offering the best options to guestsRecommend property facilities and assist guests with information and special requestsBook room reservations, manage rooming lists, and update information accurately in the systemRequisitosYour Experience And Skills IncludeA guest-focused personality is essentialInformación adicionalExperience is an assetPrior experience with Opera or similar systemsStrong interpersonal and problem-solving skillsFluency in English; additional languages are a plus #J-18808-Ljbffr