Teravision Technologies is a nearshore software outsourcing company with offices in Colombia and the USA, employing over 170 professionals who work remotely worldwide. With more than 20 years of experience in design, development, and quality assurance, this company offers custom solutions for various industries in the USA, Europe, and Latin America. This role involves shaping and amplifying the company's positioning across all customer journeys and market touchpoints. As a Brand & Customer Experience Coordinator, you will combine strategic brand management with the execution of relationship-focused initiatives, ensuring the brand is clearly communicated and consistently experienced by existing clients and new audiences. You will lead the development of core brand materials, oversee content and visual consistency, and deliver meaningful experiences through events, campaigns, and client advocacy programs. Qualifications: - Proven experience in brand strategy and positioning across multi-channel customer journeys. - Skilled in maintaining and evolving brand guidelines to ensure consistent visual and verbal identity. - Strong content planning and production skills across blog, email, social media, internal comms, and campaigns. - Experience managing copywriting and design functions to deliver cohesive brand communication. - Proficient in developing sales collateral such as decks, one-pagers, and case studies. - Hands-on experience planning and executing client engagement initiatives, including events, surveys, and advocacy programs. - Solid project management abilities with a track record of delivering campaigns and assets on time and at high quality. - Strong collaborator across marketing, sales, growth, and C-level teams. - Familiar with tools like Figma, Google Workspace, HubSpot, and Close.io; experience defining analytics/reporting frameworks is a plus. - Excellent communication skills in English. - Bachelor's Degree in Marketing, Communications, Business, or a related field. What's in it for you? - Paid time off. - Paid National Holidays of your country of residence. - Unlimited access to professional educational resources. - Enjoy benefits related to our AWS partnership. - Remote work laptop. - Career path development. - Challenging projects with international clients.