Teravision technologies is a nearshore software outsourcing company with offices in colombia and the usa, employing over 170 professionals who work remotely worldwide. with more than 20 years of experience in design, development, and quality assurance, this company offers custom solutions for various industries in the usa, europe, and latin america. this role involves shaping and amplifying the company's positioning across all customer journeys and market touchpoints. as a brand & customer experience coordinator, you will combine strategic brand management with the execution of relationship-focused initiatives, ensuring the brand is clearly communicated and consistently experienced by existing clients and new audiences. you will lead the development of core brand materials, oversee content and visual consistency, and deliver meaningful experiences through events, campaigns, and client advocacy programs. qualifications: - proven experience in brand strategy and positioning across multi-channel customer journeys. - skilled in maintaining and evolving brand guidelines to ensure consistent visual and verbal identity. - strong content planning and production skills across blog, email, social media, internal comms, and campaigns. - experience managing copywriting and design functions to deliver cohesive brand communication. - proficient in developing sales collateral such as decks, one-pagers, and case studies. - hands-on experience planning and executing client engagement initiatives, including events, surveys, and advocacy programs. - solid project management abilities with ...
Customer experience specialist opportunity we are seeking a skilled customer experience specialist to join our team in a back-office environment. the successful candidate will be responsible for continuous process improvement, contributing strategically to operational excellence through collaboration and analysis. this is an excellent opportunity for individuals who enjoy working in a dynamic environment and are passionate about delivering exceptional customer experiences. the ideal candidate will have strong analytical skills, excellent communication abilities, and the ability to work effectively in a team. what we offer: - a challenging and rewarding career opportunity in a growing organization - opportunities for professional growth and development - a collaborative and dynamic work environment requirements: - high school diploma or equivalent required - 2+ years of customer service experience; tier 2, floor support, and back-office experience desirable - fluency in english (b2+) both written and verbal - proficient in virtual communication (emails, instant messaging, calls) about us: we are a global business process outsourcing company with a presence in various locations worldwide. we offer contact centers, business processing, and technology outsourcing solutions globally. our commitment to innovation makes us a trusted partner for businesses across industries. we value diversity and are an eoe employer. if you are a motivated individual looking for a new challenge, please submit your application....
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