This is a remote position. THIS JOB IS OPEN TO PHILIPPINE RESIDENTS ONLY Job Highlights: Contract type: Independent Contractor Schedule: Monday to Friday 8 am to 5 pm MT (10 pm PHT to 7 am PHT, Tuesday through Saturday); Monday to Friday 10 am to 7 pm MT (12 am PHT to 9 am PHT, Tuesday through Saturday); Tuesday to Saturday 9 am to 6 pm MT (11 pm PHT to 8 am PHT, Wednesday through Sunday); Tuesday to Saturday 10 am to 7 pm MT (12 am PHT to 9 am PHT, Wednesday through Sunday) Note: The schedule for the open position varies based on the needs of the call center. Your interviewer will let you know which shift they are hoping to hire for. The client is a pest control company servicing multiple states. They receive leads through online forms and text messages. Their primary service is handling various bug infestations. A team of sales agents closes qualified leads after initial qualification. Responsibilities: Answer incoming calls Make outbound calls Respond to customer inquiries, reschedule appointments, and transfer calls to appropriate departments Assist technicians with questions Meet company standards for call quality and performance Requirements Enthusiastic, personable, and punctual Coachable and applies feedback for improvement Remote work experience Strong conversational English and communication skills Ability to type at least 35 words per minute Reliable internet connection Backup power option in case of outages (preferred but not required) Required Equipment: Laptop or desktop computer Headphones with a working microphone (wired preferred) Reliable internet connection Quiet workspace Benefits Independent Contractor Perks: HMO coverage for eligible locations Permanent work-from-home setup Immediate hiring Steady freelance job ZR_24140_JOB