Job Description This is a remote position. 40 hours a week Mon–Fri, 8:00 AM–5:00 PM AEST (1-hour unpaid break) Job Description This is an exciting opportunity to become an integral part of a thriving financial services business where your expertise will directly contribute to client satisfaction and business growth. As a Bookkeeper & Administrative Support Specialist , you'll take ownership of essential financial processes while supporting the day-to-day administrative operations of the business. This client-facing role is ideal for someone who enjoys balancing technical bookkeeping tasks with providing excellent customer service and admin support. You will work with modern tools such as Xero while handling key duties including invoicing, data entry, calendar/email management, and answering client calls . This role offers a unique blend of autonomy, responsibility, and growth potential. Key Responsibilities Bookkeeping & Finance Manage invoicing and account reconciliation using Xero Process and record financial transactions with accuracy and attention to detail Handle accounts payable and receivable operations Perform bank reconciliations and monitor outstanding balances Professionally follow up with clients on overdue payments (via email or phone) Support payroll processing as required Maintain clear and organized financial records and documentation Assist in preventing financial backlogs and ensuring smooth financial operations Administrative & Customer Support Respond to customer inquiries via phone, email, and messaging platforms Answer inbound calls and provide professional and friendly assistance Perform data entry and maintain accurate internal records Manage email inboxes and assist with follow-ups and correspondence Coordinate calendar scheduling and appointment setting Prepare basic reports, documents, and summaries as needed Support internal teams with other general admin duties as required Requirements Requirements Proven experience in bookkeeping and admin/customer support roles Demonstrated proficiency in Xero accounting software (primary platform) Excellent verbal and written communication skills Strong organizational and time management abilities Detail-oriented and accurate with financial data and administrative tasks Comfortable using communication tools (phone, email) in a client-facing role Ability to handle sensitive financial data with discretion Experience with calendar/email tools, CRMs, and admin platforms a plus Self-motivated and able to work independently in a remote setting Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_25707_JOB Requirements Demonstrated proficiency in Xero accounting software (primary platform used) Strong verbal and written communication skills for effective client interactions Proven experience in invoicing, reconciliation, and general bookkeeping practices Solid understanding of accounts payable and receivable management Comfort and confidence in making professional phone calls and composing business emails Exceptional attention to detail with strong organizational capabilities Ability to work independently while maintaining high standards of accuracy Experience in client-facing roles or payment collection activities preferred