(EZ-445) | TECH SOLUTION DELIVERY MANAGER - GROWTH, MARKETING

Mckinsey


**Who You'll Work With**: - As a member of the Growth, Marketing & Sales practice, you will strive to help clients in both consumer and business-to-business environments on a wide variety of marketing and sales topics. Our clients benefit from our expertise in core growth topics such as branding, customer insights, digital marketing, CLM, pricing, go to market design, and sales management. Our people help clients build capabilities and transform into faster-growing, customer-centric organizations.**What You'll Do**: - You will have four main categories of responsibilities: client service, people management, operational management and people leader.- In this role, you will be responsible for supporting and enabling the team to seamlessly deliver client work at scale and in line with our standards. This includes, but is not limited to, proposing specific solutions adapted to the client’s needs based in the SFDC ecosystem and complementary solutions, and advising technical architecture solutions including integrations, governor limits, and object modeling across the SFDC environment and other technical platforms.- You will also help grow our Colombia Salesforce delivery team to support client service across the Americas, while being a core leader in our global Salesforce practice. You will be responsible for recruiting, mentoring, and apprenticing colleagues. You will also play a critical role in enabling their long-term professional growth, as well problem-solving on day-to-day topics.- You will collaborate with the global leadership to set and execute the strategy for the team. You will work closely with McKinsey’s analytics leaders to deploy CustomerOne (McKinsey’s AI-driven growth analytics platform) into client Salesforce environments. You will also be a thought partner to client teams and clients to help deliver expertise directly and through team deployment.- Additionally, you'll collaborate with local and global teams on operational leadership matters such as direction and planning, communications, team administrative logistics, recruiting, hiring, training, and evaluating. Finally, you'll be a part of and work with the Colombia hub, connecting the Growth, Marketing & Sales team with the broader community, supporting hub initiatives, and creating an unrivaled environment for the group.**Qualifications**: - Bachelor's degree; master's or other graduate degree is a plus - Experience with key Salesforce clouds: Sales and Service Clouds; marketing and CPQ are a plus - Experience in presenting and communicating SFDC architectures and development plans to C-Level leaders - Demonstrated experience in agile delivery methodology in Salesforce projects - Demonstrated leadership ability in a team environment, boosting achievement of short - and long-term objectives of team members - Ability to work with functional designers to create solution definitions that achieve business objectives - Experience in managing delivery on time and within budget, coupled with the ability to manage scope changes - SFDC Certifications: SFDC Administrator and Sales Cloud Consultant/Service Cloud Consultants or other key Salesforce clouds - Supervisory or management experience of 10-20 person teams - Strong evidence of leadership skills and demonstrated ability to coach and motivate - High level of entrepreneurship, creativity, and resilience with the ability to take ownership and prioritize under pressure - Business fluency in English and Spanish required

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