Job Description: We are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have excellent communication skills, both written and verbal, and be able to effectively resolve customer concerns in a timely manner. The successful candidate will be responsible for managing inbound and outbound calls, building sustainable relationships with customer accounts, and ensuring customer satisfaction in every interaction. They will also be expected to maintain accurate records of customer interactions and process customer accounts in a timely and efficient manner. , Required Skills and Qualifications: - Excellent English communication skills - Solid organizational and time management skills - Tech savvy & familiar with current technologies - Proactive & confident with keen attention to details - Experience with word-processing software and spreadsheets - Knowledge of online calendars and scheduling , Benefits: - Performance Incentives - Job Security and Stability - Paid Training - Inclusive Culture - Upskilling Opportunities - 100% Work-From-Home - Exceptionally Supportive Team - Opportunities for Career Growth - Fun Work Environment - Holiday & Overtime Pay