This is a remote position. 40 hours a week Work schedule: Mon-Fri 8 AM- 5 PM New York time includes 1h unpaid break. Job Description This is an exciting opportunity to combine administrative excellence with business development in a dynamic legal environment. As a Bilingual Legal Assistant & Business Development Representative, you’ll serve as a crucial bridge between attorneys and clients while driving firm growth through strategic outreach and relationship building. You’ll handle diverse responsibilities from client communication and interpretation services to prospect follow-up and review management. This role offers significant growth potential, commission opportunities, and the chance to make a meaningful impact on both client satisfaction and business success in a fast-paced criminal defense practice. Responsibilities Conduct strategic outbound calling campaigns to prospects and existing clients for relationship building and business development Provide professional bilingual support for both English and Spanish-speaking clients through inbound call management Deliver real-time interpretation services during critical attorney-client consultations and three-way calls Execute systematic review solicitation campaigns by following up with closed cases to secure Google reviews and client testimonials Manage and update client portal systems for comprehensive prospect tracking and case management Handle payment follow-up processes for outstanding client balances through portal-based systems Coordinate appointment scheduling and attorney calendar management for optimal client service Facilitate seamless live call transfers to attorneys when immediate consultation is needed Provide exceptional customer service while professionally managing challenging client situations and escalations Drive business growth through targeted outreach to cold prospects, past clients, and existing client base Requirements Native or near-native fluency in both English and Spanish (speaking, reading, writing, and interpretation) Proven experience in sales and customer service roles with demonstrated success in client relationship building Confidence and expertise in outbound calling, cold calling, and prospect engagement Exceptional professional communication skills with ability to represent a prestigious law firm brand Experience managing difficult client situations with diplomacy and professionalism Proficiency with online portals, case management systems, and basic computer applications Strong organizational abilities and time management skills for handling multiple priorities Commitment to full-time schedule during standard business hours with flexibility for urgent client needs Interest in performance-based compensation including commission and bonus opportunities Desire to grow within a dynamic legal practice with increasing responsibilities based on performance Independent Contractor Perks COMMISSION AND BONUS OPPORTUNITIES HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_24012_JOB Requirements