Seeking an organized and proactive virtual assistant to support our operations in Colombia. Job Description: We are a dynamic company looking for a highly skilled Remote Administrative Assistant to work from home. This role is ideal for someone who thrives in a structured environment, communicates effectively in both English and Spanish, and is grounded in strong personal and professional habits. The core function of this role includes managing inbound and outbound pre-sell calls, providing product information, and assisting prospects in the early stages of the sales process. Your ability to build rapport, ask the right questions, and communicate clearly will be essential. Key Responsibilities: - Handle inbound and outbound pre-sell calls to answer product inquiries, qualify leads, and schedule follow-ups. - Support administrative tasks such as scheduling, data entry, document organization, and email management. - Assist with customer and supplier communications via email and phone, primarily in English. - Support the team with reporting, follow-ups, and task coordination. - Maintain organized digital records and help streamline workflows. - Coordinate with teams in the U.S. during Eastern Standard Time business hours. Requirements: - English Proficiency: Advanced conversational level (minimum CEFR B2 / TOEFL iBT score 90+) – able to hold calls and understand native speakers with confidence. - Based in Bogotá or Medellín, with reliable internet access and a professional home working environment. - Experience with administrative tasks and customer service or call center roles. - Strong communication, organizational, and time-management skills. - Aligned with the 7 Habits of Highly Effective People – proactive, organized, prioritizes first things first, and communicates with empathy and clarity. Benefits: - A professional and respectful remote work culture. - Long-term collaboration potential based on performance. - The opportunity to contribute meaningfully to a growing international company. About the Role: This is a fully remote position designed for someone who can provide exceptional customer service, manage multiple tasks, and maintain accurate records. If you are a motivated and detail-oriented individual who enjoys working independently, we encourage you to apply. How to Apply: Please submit your resume and a brief cover letter explaining why you're a great fit for this opportunity. Include your English certification level or any relevant proof of proficiency.