Job Title A Customer Experience Coordinator role is available for someone to shape and amplify the company's positioning across all customer journeys and market touchpoints. Job Description: This is a hybrid strategic-operational role, requiring strong project management, creativity, and collaboration across teams. The ideal candidate will lead the development of core brand materials, oversee content and visual consistency, and deliver meaningful experiences through events, campaigns, and client advocacy programs. Required Skills and Qualifications: - Proven experience in brand strategy and positioning across multi-channel customer journeys. - Skilled in maintaining and evolving brand guidelines to ensure consistent visual and verbal identity. - Strong content planning and production skills across blog, email, social media, internal comms, and campaigns. - Experience managing copywriting and design functions to deliver cohesive brand communication. - Proficient in developing sales collateral such as decks, one-pagers, and case studies. - Hands-on experience planning and executing client engagement initiatives, including events, surveys, and advocacy programs. - Solid project management abilities with a track record of delivering campaigns and assets on time and at high quality. - Strong collaborator across marketing, sales, growth, and C-level teams. - Familiar with tools like Figma, Google Workspace, HubSpot, and Close.io; experience defining analytics/reporting frameworks is a plus. - Excellent communication skills in English. - Bachelor's Degree in Marketing, Communications, Business, or a related field. Benefits: - Paid time off. - Paid National Holidays of your country of residence. - Unlimited access to professional educational resources, through our growth partner Pluralsight and English Learning. - Enjoy benefits related to our partnership. - Remote work laptop. - Career path development. - Challenging projects with international clients. About the Role: This is an entry level position.