Job Description This is a remote position. Role Name: Bilingual Receptionist / Appointment Assistant (Non-Voice) Schedule: 40 hours per week Monday to Friday – 8:00 AM to 5:00 PM Chicago, IL time 1-hour lunch break Client Timezone: US Central Time Client Overview Join a fast-paced, client-focused real estate law firm that prides itself on efficiency, professionalism, and exceptional client service. The team is looking for a bilingual (Spanish) receptionist/appointment assistant who can support daily operations and provide seamless scheduling and client coordination behind the scenes. You’ll play a vital role in helping the team stay organized and ensure client communications are handled smoothly and professionally. Job Description As a Bilingual Receptionist/Appointment Assistant, you will be responsible for managing inbound client appointment requests, updating internal schedules, and ensuring all appointments are properly coordinated. This is a non-voice, back-office role ideal for someone fluent in both English and Spanish, with strong attention to detail and the ability to manage multiple tasks in a fast-moving environment. Responsibilities Coordinate and confirm client appointments via email and scheduling systems Review calendar availability and schedule appointments accordingly Manage inbox messages, responding to appointment-related inquiries in both English and Spanish Maintain accurate and up-to-date records of scheduled appointments Follow up with clients for confirmations, rescheduling, or additional documentation Liaise with internal team members to ensure schedules are aligned and conflicts are avoided Provide general administrative support as needed to enhance office efficiency Requirements Fluent in both Spanish and English (written communication required) Prior experience in administrative support, appointment scheduling, or receptionist roles Strong organizational and time management skills Excellent written communication skills and email etiquette Proficient in calendar management tools (e.g., Google Calendar, Outlook, or similar) Comfortable working independently and handling sensitive client information with discretion Familiarity with real estate or legal office environments is a plus but not required Ability to quickly adapt to new tools and platforms Independent Contractor Perks HMO Coverage for eligible locations Permanent work from home Immediate hiring Steady freelance job ZR_22172_JOB Requirements Fluent in both Spanish and English (written communication required) Prior experience in administrative support, appointment scheduling, or receptionist roles Strong organizational and time management skills Excellent written communication skills and email etiquette Proficient in calendar management tools (e.g., Google Calendar, Outlook, or similar) Comfortable working independently and handling sensitive client information with discretion Familiarity with real estate or legal office environments is a plus but not required Ability to quickly adapt to new tools and platforms