Unlock Client Success We're seeking a skilled professional to empower our clients through data-driven strategies. As a key member of our team, you'll orchestrate success stories, unleash the power of data, and be a thought leader in shaping client strategy. Responsibilities - Drive Business Growth: Own a portfolio of key clients, guiding them from onboarding to becoming power users, and building strong relationships along the way. - Deliver Insights: Dive deep into data, uncover actionable insights, and demonstrate the tangible value our solutions bring to their business. - Lead Strategic Reviews: Lead engaging business reviews and technical deep dives, shaping the strategy for client success and fostering collaboration. - Collaborate with Innovators: Work closely with our talented Product, BI, and Solutions Engineering teams to deliver exceptional experiences and drive continuous improvement. - Pave the Way for Success: Identify expansion opportunities, proactively suggest optimizations, and pave the way for mutual success. - Build Strong Relationships: Travel within the region to build strong personal relationships with our clients and foster a sense of partnership. Requirements - A Bachelor's degree in Industrial Engineering and Management (required) - a Master's is a plus - A track record of academic excellence, demonstrating your commitment to learning and growth. - 3-5 years of experience in consulting, project management, or customer-facing roles, ideally with a focus on data and analytics. - A strong analytical toolkit, with hands-on experience in BI tools, SQL, and the ability to tell compelling stories with data. - Fluency in English - your words will inspire and empower our clients. - A solid understanding of SaaS environments - you'll be a natural in our fast-paced tech world. - A deep-rooted understanding of the Retail industry - you'll 'get' our clients' challenges and opportunities. - Knowledge of TOC (Theory of Constraints) - a definite advantage that will set you apart. - Above all, a proactive, self-starting attitude, exceptional communication skills, and an unwavering passion for helping clients succeed.