About Sutherland We are a global leader in digital transformation, leveraging our expertise in artificial intelligence, automation, cloud engineering, and advanced analytics to drive business success. Our unique value proposition is built on market-leading technology and business process excellence, enabling us to deliver seamless 'as a service' models that transform businesses and experiences. We have created over 200 inventions under several patents across AI and critical technologies, driving digital chemistry and unlocking new possibilities. Sutherland Unlocking Digital Performance. Delivering Measurable Results. Job Description: We seek a highly skilled Training Manager & Quality Manager to develop and implement effective training programs while ensuring high-quality standards across the organization. - Design comprehensive training programs to enhance employee skills and performance - Conduct training needs assessments and create tailored learning solutions - Manage the organization's quality management system, ensuring compliance with industry standards - Lead quality assurance initiatives and continuous improvement projects - Develop and track key performance indicators for training effectiveness and quality metrics - Conduct regular quality audits and implement corrective actions as needed - Collaborate with department heads to identify training needs and quality improvement opportunities - Mentor team members in training and quality management practices - Stay updated on industry trends and best practices in training methodologies and quality management - Prepare reports on training outcomes and quality performance Key Qualifications: - Bachelor's degree in Business Administration, Human Resources, or related field - Minimum 5-7 years of experience in training and quality management roles - Proven track record in developing successful training programs - Strong knowledge of quality management systems and process improvement methodologies - Excellent project management skills - Advanced analytical and problem-solving skills - Outstanding communication and presentation abilities - Strong leadership skills with experience in team management - Proficiency in learning management systems and quality management tools - Certifications in Training Management and Quality Management preferred