The Supplier Enablement specialist plays a key role in increasing revenue by onboarding suppliers to accept and receive virtual card payments. This involves outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. Tipalti is one of the world's fastest-growing fintech companies, free ing finance professionals to lead by modernizing the entire payables operation. We are a well-funded, late-stage start-up backed by high-profile investors. Our technology enables companies to scale quickly by making payables strategic with operational, compliance, and financial controls. We pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. We offer competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. In this role, you will be responsible for: - Researching, qualifying, and enrolling customers' suppliers in Tipalti's virtual card payment program and supplier network through emails campaigns and outbound calling - Educating suppliers on the value of accepting virtual cards - Identifying and overcoming objections through active listening and effective communication - Guiding suppliers through the enrollment process while providing an outstanding customer experience - Gathering required data from suppliers to finalize the enrollment process while demonstrating a strong attention to detail - Meticulously documenting responses so that Tipalti can process payment transactions appropriately on behalf of our clients - Gathering all payment instructions, required information, and delivery methods to execute payments accurately About you - Excellent written and verbal English communication skills - Strong negotiation and customer service skills with high attention to detail - Ability to exceed weekly and monthly performance metrics and quality assurance goals while maintaining a high level of customer experience - Ability to stay self-motivated to achieve high volumes of outbound calls and exceed enrollment and payment metrics - Ability to work in a fast-paced, deadline-driven environment - High standards of integrity - Professional-level experience in outbound sales, ideally with specialization in B2B solutions such as virtual cards, ePayables, commercial cards, merchant processing, or eProcurement - Proficiency with CRM tools (SalesForce) - Experience working with Excel and ticketing systems (Zendesk) - Experience with payment systems and/or working at a Fintech company Talent Acquisition Statement At Tipalti, we champion inclusive teams, where every voice counts. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups and maintain an equitable Talent Acquisition process that is free from discrimination. We are committed to protecting the privacy interests of job applicants and candidates. For more information, please refer to our Job Candidate Privacy Notice below: www.tipalti.com/privacy/job-candidate-privacy-notice/