On behalf of tipalti, sd solutions is looking for a talented junior accountant to step onto a fintech unicorn rocketship! as a junior accountant at tipalti, you will play a crucial role in maintaining accurate financial records and supporting various...
On behalf of tipalti, sd solutions is seeking a talented customer success manager, scaled accounts to join a fintech unicorn! role overview as a customer success manager, scaled accounts, you will ensure our customers achieve their desired outcomes w...
On behalf of tipalti , sd solutions is looking for a talented snr virtual card campaign manager to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. we are searching for a b2b virtual card supplier enrollment campaign senior manager to play a key role in driving revenue by helping our existing clients and prospects optimize their adoption of virtual cards within their b2b invoice-to-pay processes. the ideal candidate will have a successful track record in implementation or account management in the mid-market b2b payments,commercial card and virtual card segment. this client-facing role will drive client adoption and increase revenue through effective client engagement and supplier enablement strategies, as well as close cross-functional collaboration. reporting to the vp of pay by card, this highly visible and strategically important role is a great opportunity to have a direct impact at a fast-growing and industry leading fintech company. responsibilities: key responsibilities: work closely with clients to understand their payment needs and supplier relationships, offering tailored virtual card solutions that maximize value and enhance their financial processes. drive client adoption of virtual cards, ensuring effective client and supplier engagement. conduct comprehensive spend analysis of clients's supplier files, identifying areas for virtual card optimization. provide actionable recommendations and best practices for supplier enablement to increase vir...
On behalf of tipalti , sd solutions is looking for a motivated and eager-to-learn junior web developer (wordpress) to join our growing web development team. this role is ideal for someone with a foundational understanding of web development who is eager to grow in a full-stack environment and contribute to a global marketing platform powered by wordpress multisite. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. in this role, you'll report directly to the senior manager, web development, and work alongside experienced developers in frontend, backend, and webops disciplines. you'll gain hands-on experience with development workflows, deployment processes, modern technologies, and collaborative cross-functional projects. we're looking for someone enthusiastic about learning and committed to continuous improvement. if you're excited about problem-solving, learning new skills, and working in a fast-paced, collaborative environment, this role is a great stepping stone to advance your career in web development. responsibilities : assist in developing and maintaining features across our wordpress multisite network. contribute to both frontend and backend development tasks with growing independence. learn and follow our established development workflow, including version control, code reviews, and staging practices. collaborate with developers, marketers, and designers to implement site improvements and functionality updates. troubleshoot and resolve technical issues across various browsers and device...
On behalf of **tipalti**, sd solutions is looking for a motivated and eager-to-learn **junior web developer (wordpress)**to join our growing web development team. this role is ideal for someone with a foundational understanding of web development who is eager to grow in a full-stack environment and contribute to a global marketing platform powered by wordpress multisite. company offers a hybrid format of work: (hybrid office visit - 3 days in the office/2 remote). the office is located in edificio select, cra. 29c, el poblado, medellín, antioquia, colombia. in this role, you’ll report directly to the senior manager, web development, and work alongside experienced developers in frontend, backend, and webops disciplines. you’ll gain hands-on experience with development workflows, deployment processes, modern technologies, and collaborative cross-functional projects. we’re looking for someone enthusiastic about learning and committed to continuous improvement. if you’re excited about problem-solving, learning new skills, and working in a fast-paced, collaborative environment, this role is a great stepping stone to advance your career in web development. **responsibilities**: - assist in developing and maintaining features across our wordpress multisite network. - contribute to both frontend and backend development tasks with growing independence. - learn and follow our established development workflow, including version control, code reviews, and staging practices. - collaborate with developers, marketers, and designers to implement site improvements and functiona...
On behalf of tipalti , sd solutions is looking for a talented site reliability engineer (sre) in our dynamic site reliability engineering team. you will play a crucial role in enhancing our systems and services' reliability, performance, and scalability. you'll accomplish this by being part of in-depth root cause analysis processes and owning and developing systems for the company's observability capabilities. you will be a part of a global “commando” team of highly skilled sres, driving best practices and innovations for optimal system operations, while protecting critical companies' systems in real time. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: drive incident response and post-mortem processes, fostering a culture of continuous improvement. design, build, and improve bespoke services to make maintaining production services easier and safer. own reliability-focused practices such as slos design and implementation, failure analysis, load and capacity planning, service reviews, architecture designs, incident postmortems, and others. participate in the on-call rotation, providing expertise and support during critical system incidents and ensuring timely resolution. be a point of contact for production application issues, working closely with engineering leadership, including directors, cto, and peers. requirements: knowledgeable about software engineering programming with .net, nodejs, or other object-oriented languages basic understanding of microservice architecture and ap...
On behalf of tipalti , sd solutions is looking for a talented enablement & training manager to step onto a fintech unicorn rocketship! are you passionate about enabling teams through impactful training and coaching? do you excel at supporting customer-facing teams, helping them achieve their full potential and success? if so, we’d love for you to join our education and enablement team to lead our medellin office's learning and development efforts. responsibilities: partner with leaders and other stakeholders locally and across offices to understand each team's primary job functions, goals, and objectives and execute enablement strategies to achieve the desired outcomes. build professional and technical skills and knowledge through various enablement techniques and programs. design, develop, and publish training in multiple formats, including instructor-led, e-learning, participant and facilitator guides, reference materials, slideware, and video demonstrations. deliver live training sessions to onboard new hires and enable, uplevel, and upskill current employees. incorporate processes, procedures, and systems into training curricula to ensure the knowledge and skills being taught can be applied on the job. stay abreast of changes to processes and procedures and update training and documentation accordingly. assess role-specific skills and knowledge to identify areas of improvement. establish key performance indicators (kpis) to measure the effectiveness of new and existing enablement programs, providing insights and reports to leadership on progress. develop reporting in al...
Join to apply for the customer success manager role at sd solutions 2 days ago be among the first 25 applicants join to apply for the customer success manager role at sd solutions direct message the job poster from sd solutions recruitment coordinator & recruitment researcher at sd solutions | building dedicated software development teams on behalf of tipalti , sd solutions is looking for a talented customer success manager, scaled accounts to step onto a fintech unicorn rocketship! as a customer success manager, scaled accounts, you will be crucial in ensuring our customers achieve their desired outcomes with our products/services. you will work to identify and scale customers to drive growth within a segment of over 1,000 customers. your focus will be on leveraging tools and technology to identify expansion and growth opportunities within the scaled book of business. in this role, you will be proactive, set benchmarks and milestones, present business reviews, advocate for product solutions, review product usage, discuss feedback, and make suggestions to improve the overall customer experience. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: own a portfolio of 300+ clients within the scaled segment to drive growth and expansion through cross-sells and upsells scale high-growth accounts to higher-touch models identify customer business changes (acquisitions, recent funding, mergers) to uncover expansion opportunities. use data to identify customer usage trends within your book of business b...
The sales enablement partner is a key contributor to the sales organization and supports tipalti’s long-term growth. this includes onboarding of new solution consultants, ongoing training of existing team members, targeted skills and solution training, and development and management of technical enablement and solution content. you are results and success-oriented with strengths in rapport building, problem solving, and development of solutions to support the success of the sales organization. you enjoy creating, organizing, and delivering training content and supporting job aids through a variety of mediums including virtual, elearning, and in-person. why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 5000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for su...
Join to apply for the customer success manager role at sd solutions 2 days ago be among the first 25 applicants join to apply for the customer success manager role at sd solutions direct message the job poster from sd solutions recruitment coordinator & recruitment researcher at sd solutions | building dedicated software development teams on behalf of tipalti, sd solutions is looking for a talented customer success manager, scaled accounts to step onto a fintech unicorn rocketship! as a customer success manager, scaled accounts, you will be crucial in ensuring our customers achieve their desired outcomes with our products/services. you will work to identify and scale customers to drive growth within a segment of over 1,000 customers. your focus will be on leveraging tools and technology to identify expansion and growth opportunities within the scaled book of business. in this role, you will be proactive, set benchmarks and milestones, present business reviews, advocate for product solutions, review product usage, discuss feedback, and make suggestions to improve the overall customer experience. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: - own a portfolio of 300+ clients within the scaled segment to drive growth and expansion through cross-sells and upsells - scale high-growth accounts to higher-touch models - identify customer business changes (acquisitions, recent funding, mergers) to uncover expansion opportunities. - use data to identify customer usage trends within your ...
Gastos de empleados -revisar, verificar y procesar los informes de gastos de empleados de acuerdo con las políticas de la empresa. -asegurar que toda la documentación correspondiente (recibos, aprobaciones) acompañe a los gastos. -auditar los gastos para verificar el cumplimiento, la precisión, la adhesión a políticas y la razonabilidad. -comunicarse con los empleados para resolver discrepancias o información faltante. -brindar capacitación y apoyo a los empleados sobre el uso del sistema de gastos y la comprensión de las políticas. cuentas por pagar -asistir en el procesamiento de facturas de proveedores, asegurando su precisión y completitud. -reconciliar estados de cuenta de proveedores y resolver discrepancias. -asistir en el proceso de incorporación de nuevos proveedores y asegurarse de que completen el registro en el portal de proveedores. -enviar correos electrónicos de solicitud de facturas a los proveedores. -asistir en el monitoreo para asegurar que los pagos a proveedores se realicen oportunamente. transacciones con tarjeta de crédito -asistir en la revisión de transacciones realizadas con la tarjeta tipalti / tarjeta svb utilizada por empleados de tipalti. -asistir en la recolección de recibos relacionados con diferentes transacciones con tarjeta. -abordar discrepancias y trabajar con los titulares de las tarjetas para validar las transacciones. conciliación con Órdenes de compra -asistir en la gestión de la lista de proveedores pagados con tarjetas tipalti. -monitorear la creación de órdenes de compra (pos) para los proveedores pagados con tar...
Junior accountant role at sd solutions we are seeking a talented junior accountant to join our team at sd solutions, a global staffing company operating in the fintech industry. this role offers an excellent opportunity for professional development and growth within a dynamic environment. key responsibilities: - employee expenses: - review, verify, and process employee expense reports according to company policies. - ensure proper documentation accompanies all expenses. - audit expenses for compliance, accuracy, policy adherence, and reasonableness. - communicate with employees to resolve discrepancies or missing information. - provide training and support to employees on expense system use and policy understanding. - accounts payable: - assist with processing vendor invoices, ensuring accuracy and completeness. - reconcile vendor statements and resolve discrepancies. - assist with new vendor onboarding process and ensure vendors complete registration in supplier portal. - sending invoice request emails to vendors. - assist with monitoring to ensure payments are made to vendors in a timely manner. - credit card transactions: - assist in reviewing transactions made with tipalti card / svb card used by tipalti employees. - assist in collection of receipts related to different card transactions. - address discrepancies and work with cardholders to validate transactions. - purchase order matching: - assistance in managing list of vendors paid by tipalti cards. - monitor the creation of purchase orders (pos) for vendors paid using tipalti cards. - collaborate with proc...
Hello, all! for our key client tipalti, sd solutions is looking for a technical support engineer who wants to step onto a fintech unicorn rocketship. tipalti is a financial technology company headquartered in foster city, california. tipalti enables businesses to streamline global payments, improve financial workflows, and ensure compliance. what do we offer? -occasional global travel. -2-month trial period. -employment type - contrato a termino indefinido. -hybrid office visit - 3 days in the office (mon, tue, thu) / 2 remote (wed, fri). -lunch coverage on the days in the office. in this job description, we are answering all your questions before you even ask them! there is information about a product, technologies, team, and more. what will you do with us? -take full ownership of technical issues escalated by the onboarding -managers, customer support, payment ops, and customer success teams, ensuring a seamless troubleshooting process - including information gathering, root cause analysis, and clear resolution communication. -lead internal escalations with engineering and product teams to ensure a timely response and appropriate actions to mitigate customer impact. -thoroughly investigate and troubleshoot complex payment-related issues, including flows, failures, and errors. -provide expert support on onboarding issues affecting payees, including validation and server errors. -identify trends in technical challenges, driving long-term improvements to enhance customer satisfaction and system reliability. -maintain internal documentation and actively con...
Hello, all! for our key client tipalti, sd solutions is looking for an aml/fiu compliance analyst i who wants to step onto a fintech unicorn rocketship. tipalti is a financial technology company headquartered in foster city, california. tipalti enables businesses to streamline global payments, improve financial workflows, and ensure compliance. what do we offer? -occasional global travel. -2-month trial period. -employment type - contrato a termino indefinido. -hybrid office visit - 3 days in the office (mon, tue, thu) / 2 remote (wed, fri). -lunch coverage on the days in the office. in this job description, we are answering all your questions before you even ask them! there is information about a product, technologies, team, and more. what will you do with us? -analyze alerts and identify red flags using internal and external research tools. -investigate suspicious activity alerts and referrals, ensuring accurate analysis and documentation. -assess transaction data to identify risks, trends, and suspicious patterns. -collaborate with internal teams to gather information on client transaction activity. -finalize suspicious activity referrals with a thorough review and supporting evidence. -generate reports and summaries using case management and analytical tools. -review and input investigation results into the system in a timely manner. -recommend next steps and escalate cases requiring further review. -present findings clearly to management with well-written sar narratives. -build strong relationships with internal teams and stakeholders. -demonst...
On behalf of tipalti , sd solutions is looking for a talented customer success manager, scaled accounts to step onto a fintech unicorn rocketship! as a customer success manager, scaled accounts, you will be crucial in ensuring our customers achieve their desired outcomes with our products/services. you will work to identify and scale customers to drive growth within a segment of over 1,000 customers. your focus will be on leveraging tools and technology to identify expansion and growth opportunities within the scaled book of business. in this role, you will be proactive, set benchmarks and milestones, present business reviews, advocate for product solutions, review product usage, discuss feedback, and make suggestions to improve the overall customer experience. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: own a portfolio of 300+ clients within the scaled segment to drive growth and expansion through cross-sells and upsells scale high-growth accounts to higher-touch models identify customer business changes (acquisitions, recent funding, mergers) to uncover expansion opportunities. use data to identify customer usage trends within your book of business become an expert in our products/services and stay up-to-date with product enhancements, being a consultant, and sharing best practices with customers drive brand loyalty, customer satisfaction, and advocacy work closely with sales, sales experts, solutions consultants, implementation, support, product, and marketing to proactively ...
Join to apply for the junior accountant role at sd solutions join to apply for the junior accountant role at sd solutions direct message the job poster from sd solutions recruitment coordinator & recruitment researcher at sd solutions | building dedicated software development teams on behalf of tipalti , sd solutions is looking for a talented junior accountant to step onto a fintech unicorn rocketship! as a junior accountant at tipalti, you will play a crucial role in maintaining accurate financial records and supporting various accounting functions. this position offers an excellent opportunity for professional development and growth within a dynamic fintech environment. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: employee expenses review, verify, and process employee expense reports in accordance with company policies. ensure proper documentation (receipts, approvals) accompanies all expenses audit expenses for compliance, accuracy, policy adherence, and reasonableness. communicate with employees to resolve discrepancies or missing information. provide training and support to employees on expense system use and policy understanding. accounts payable: assist with processing vendor invoices, ensuring accuracy and completeness. reconcile vendor statements and resolve discrepancies. assist with new vendor onboarding process and make sure vendors completed registration in supplier portal sending invoice request emails to vendors assist with monitoring to ensure payments are made to vendors...
Hello, all! for our key client tipalti, sd solutions is looking for a technical support engineer who wants to step onto a fintech unicorn rocketship. tipalti is a financial technology company headquartered in foster city, california. tipalti enables businesses to streamline global payments, improve financial workflows, and ensure compliance. what do we offer? -occasional global travel. -2-month trial period. -employment type - contrato a termino indefinido. -hybrid office visit - 3 days in the office (mon, tue, thu) / 2 remote (wed, fri). -lunch coverage on the days in the office. in this job description, we are answering all your questions before you even ask them! there is information about a product, technologies, team, and more. what will you do with us? -take full ownership of technical issues escalated by the onboarding -managers, customer support, payment ops, and customer success teams, ensuring a seamless troubleshooting process - including information gathering, root cause analysis, and clear resolution communication. -lead internal escalations with engineering and product teams to ensure a timely response and appropriate actions to mitigate customer impact. -thoroughly investigate and troubleshoot complex payment-related issues, including flows, failures, and errors. -provide expert support on onboarding issues affecting payees, including validation and server errors. -identify trends in technical challenges, driving long-term improvements to enhance customer satisfaction and system reliability. -maintain internal documentation and actively con...
Hello, all! for our key client tipalti, sd solutions is looking for an aml/fiu compliance analyst i who wants to step onto a fintech unicorn rocketship. tipalti is a financial technology company headquartered in foster city, california. tipalti enables businesses to streamline global payments, improve financial workflows, and ensure compliance. what do we offer? -occasional global travel. -2-month trial period. -employment type - contrato a termino indefinido. -hybrid office visit - 3 days in the office (mon, tue, thu) / 2 remote (wed, fri). -lunch coverage on the days in the office. in this job description, we are answering all your questions before you even ask them! there is information about a product, technologies, team, and more. what will you do with us? -analyze alerts and identify red flags using internal and external research tools. -investigate suspicious activity alerts and referrals, ensuring accurate analysis and documentation. -assess transaction data to identify risks, trends, and suspicious patterns. -collaborate with internal teams to gather information on client transaction activity. -finalize suspicious activity referrals with a thorough review and supporting evidence. -generate reports and summaries using case management and analytical tools. -review and input investigation results into the system in a timely manner. -recommend next steps and escalate cases requiring further review. -present findings clearly to management with well-written sar narratives. -build strong relationships with internal teams and stakeholders. -demonst...
On behalf of tipalti, sd solutions is looking for a talented fraud prevention analyst i to step onto a fintech unicorn rocketship! we are looking for a highly motivated fraud analyst who embodies a "get stuff done" attitude and a strong ownership mentality. the ideal candidate will be responsible for identifying, investigating, and preventing fraudulent activities with unwavering dedication to customer success by protecting our users and the platform. we seek an individual who can innovate change by contributing fresh perspectives to our fraud detection and prevention strategies and is committed to helping grow talent within the team. the candidate will work with partners in payment ops, support, data, product, fiu, and other teams to ensure comprehensive and efficient fraud detection and prevention. this includes proactively contributing to the development of robust internal controls and streamlined processes, taking full ownership of their part in these collaborations. this position will report to the fraud team lead. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: - identify risks and prevent losses related to fraud activities/high-risk behaviors and suggest prevention solutions. - review high-risk transactions for potentially fraudulent activity by reviewing and evaluating alerts generated by our fraud detection systems. - conduct time-sensitive investigations relating to payments in accordance with regulatory timeframes as well as community bank policies and procedures. - conduct i...
On behalf of tipalti, sd solutions is looking for a talented junior accountant to step onto a fintech unicorn rocketship! as a junior accountant at tipalti, you will play a crucial role in maintaining accurate financial records and supporting various accounting functions. this position offers an excellent opportunity for professional development and growth within a dynamic fintech environment. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: - review, verify, and process employee expense reports in accordance with company policies. - ensure proper documentation (receipts, approvals) accompanies all expenses - audit expenses for compliance, accuracy, policy adherence, and reasonableness. - communicate with employees to resolve discrepancies or missing information. - provide training and support to employees on expense system use and policy understanding. - assist with processing vendor invoices, ensuring accuracy and completeness. - reconcile vendor statements and resolve discrepancies. - assist with new vendor onboarding process and make sure vendors completed registration in supplier portal - sending invoice request emails to vendors - assist with monitoring to ensure payments are made to vendors in a timely manner. - assist in reviewing transactions made with tipalti card / svb card used by tipalti employees - assist in collection of receipts related to different card transactions. - address discrepancies and work with cardholders to validate transactions. - assistance i...
On behalf of tipalti , sd solutions is looking for a talented sales development representative to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. as one of our sales development representative, you’ll be joining our established sales team to help support our continued growth in the fintech space. our sales development representatives are responsible for identifying and connecting with prospects via outbound channels and inbound marketing channels, speaking with decision-makers, and discovering their business objectives and challenges to qualify how tipalti can help them. responsibilities: identify and engage with prospective accounts through outbound cold calling and following up with marketing-generated inbound leads. consistently achieve a monthly quota of qualified opportunities and new meeting objectives. demonstrate thorough knowledge of tipalti’s product line and value proposition. provide accurate forecasts to the sales organization and executive management team. update and manage activities, opportunities, and account information in salesforce crm. requirements: bachelor’s degree or equivalent required. working knowledge of crms (salesforce preferred). 1+ years inside sales experience preferred. experience calling into the cxo level. proven track record with new account development. highly motivated professional with excellent interpersonal skills. consistent track record for meeting and exceeding lead generation and sales objectives. high level of energy, dri...
On behalf of tipalti , sd solutions is looking for a talented technical support engineer to step onto a fintech unicorn rocketship! as a technical support engineer, you'll take ownership of technical escalations and serve as the central point of contact for various operational teams. your primary focus is to assist our customers in maximizing the use of our global financial automation platform, ensuring seamless business operations. collaborate with engineering and product teams to swiftly investigate and resolve complex technical issues while delivering an exceptional customer experience. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: take full ownership of technical issues escalated by the onboarding managers, customer support and customer success teams, ensuring a seamless troubleshooting process - including information gathering, root cause analysis, and clear resolution communication. lead internal escalations with engineering and product teams to ensure a timely response and appropriate actions to mitigate customer impact. provide expert technical support on accounts payable (ap), procurement, and expenses-related issues, working closely with internal operational teams to ensure seamless customer resolution. diagnose and troubleshoot erp-related technical issues, including integrations with other systems, driving robust resolutions. work closely with team leadership to identify emerging issues before they become widespread, contributing to proactive risk mitigation. identi...
On behalf of tipalti , sd solutions is looking for a talented aml/fiu compliance analyst i to step onto a fintech unicorn rocketship! as an aml/fiu compliance analyst i at tipalti, you'll be on the front lines of fighting financial crime—digging into anti-money laundering (aml), counter-terrorist financing (ctf), and sanctions-related investigations that matter. in this role, you'll be a key player in our financial intelligence unit (fiu), owning complex cases across multiple business lines. we’re looking for sharp, independent thinkers passionate about uncovering the truth, navigating regulatory landscapes, and adapting quickly in a fast-paced environment. what will set you up for success? strong investigative instincts and an eye for detail. confidence in working independently while also collaborating across teams. a proactive approach to learning and growing within a dynamic field. a drive to take ownership and solve complex compliance puzzles. you’ll bring deep knowledge of aml and ofac regulations, sound judgment under pressure, and a high standard for confidentiality and integrity. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: - analyze alerts and identify red flags using internal and external research tools. - investigate suspicious activity alerts and referrals, ensuring accurate analysis and documentation. - assess transaction data to identify risks, trends, and suspicious patterns. - collaborate with internal teams to gather information on client transaction activity. ...
On behalf of tipalti , sd solutions is looking for a talented fraud prevention analyst i to step onto a fintech unicorn rocketship! we are looking for a highly motivated fraud analyst who embodies a "get stuff done" attitude and a strong ownership mentality. the ideal candidate will be responsible for identifying, investigating, and preventing fraudulent activities with unwavering dedication to customer success by protecting our users and the platform. we seek an individual who can innovate change by contributing fresh perspectives to our fraud detection and prevention strategies and is committed to helping grow talent within the team. the candidate will work with partners in payment ops, support, data, product, fiu, and other teams to ensure comprehensive and efficient fraud detection and prevention. this includes proactively contributing to the development of robust internal controls and streamlined processes, taking full ownership of their part in these collaborations. this position will report to the fraud team lead. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: - identify risks and prevent losses related to fraud activities/high-risk behaviors and suggest prevention solutions. - review high-risk transactions for potentially fraudulent activity by reviewing and evaluating alerts generated by our fraud detection systems. - conduct time-sensitive investigations relating to payments in accordance with regulatory timeframes as well as community bank policies and procedures. - c...
On behalf of tipalti , sd solutions is looking for a talented customer success manager to join a rapidly growing fintech company! as a customer success manager, you will be responsible for ensuring our customers achieve their desired outcomes with our products and services. you will serve as the primary point of contact, building and maintaining strong relationships, and fostering customer satisfaction, engagement, and retention. your role includes proactively reaching out to your accounts, setting benchmarks, presenting reviews, and suggesting product enhancements to improve the customer experience. sd solutions is a global staffing company. contact us for more details about our benefits. responsibilities: - manage a portfolio of 150+ clients, supporting them through all stages of their journey, from implementation to full adoption and expansion. - become an expert in our products/services, stay updated with new features, and share best practices with customers. - drive brand loyalty, customer satisfaction, and advocacy. - act as the main point of contact, monitor accounts, identify areas for improvement, and resolve issues promptly. - identify growth opportunities through upselling and cross-selling. - focus on net dollar retention, churn prevention, and enhancing customer experience. - collaborate with sales, support, product, and marketing teams to collect and act on customer feedback. - utilize data to prioritize actions and improve customer outcomes. - mentor and coach team members, assisting with onboarding and development. requirements: - at leas...
On behalf of tipalti , sd solutions is looking for a talented senior customer adoption manager to step onto a fintech unicorn rocketship! as a customer adoption manager at tipalti, you will mainly focus on driving customer adoption of tipalti. you will ensure customers are gaining value from tipalti’s product from day one and scaling adoption at the required and expected pace. this is accomplished by working closely with customers to support their payee onboarding process via product training, consulting on best practices, and managing customers during the adoption stage. responsibilities: - offering world-class service to our customers. - gather complex requirements and work with a team to design and deliver a consultative solution/adoption plan to optimize client usage. - work closely with sales, finance, solutions consultants, onboarding, support, product, and customer success to proactively collect, receive, share, and act on feedback to drive collaboration and adoption. - analyze data, identify business performance improvement opportunities, and effectively communicate findings. - build successful working relationships with customers. - build and deliver value-driven customer presentations. - identify key revenue levers and cost drivers to core business processes, seek solutions to reduce onboarding timeline, increase revenue, and improve profitability. requirements: - 5+ years of experience in customer success, project management, or account management roles, preferably in the saas space. - expertise in building client relationships, managing risks, e...
On behalf of tipalti , sd solutions is looking for a talented virtual card supplier enablement specialist to step onto a fintech unicorn rocketship! the supplier enablement specialist is part of a growing team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. this role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. the specialist will manage vendor data in a crm, track vendor communications, and ensure suppliers are successfully enabled to accept virtual card payments. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: - research, qualify and enroll our customers’ suppliers in tipalti’s virtual card payment program and supplier network through emails campaigns and outbound calling - educate the supplier on the value of accepting virtual cards - identify and overcome objections through active listening, and effective and professional communication - guide the supplier through the enrollment process while providing an outstanding customer experience - efficiently and accurately gather all required data from the supplier to finalize the enrollment process, while demonstrating a strong attention to detail - meticulously document responses so that tipalti can process payment transactions appropriately on behalf of our clients. - gather all of the payment instructions, required information, and delivery method (web portal, ivr, etc....
On behalf of tipalti, sd solutions is looking for a talented payment operations specialist to join a fintech unicorn! sd solutions is a staffing company operating globally. contact us for more details about the benefits we offer. responsibilities: mo...
On behalf of tipalti, sd solutions is looking for a talented senior customer adoption manager to step onto a fintech unicorn rocketship! as a customer adoption manager at tipalti, you will mainly focus on driving customer adoption of tipalti. you wil...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo