On behalf of tipalti, sd solutions is looking for a talented senior customer adoption manager to step onto a fintech unicorn rocketship! as a customer adoption manager at tipalti, you will mainly focus on driving customer adoption of tipalti. you wil...
On behalf of tipalti, sd solutions is looking for a talented virtual card supplier specialist to step onto a fintech unicorn rocketship! the virtual card supplier specialist is part of a growing team focused on increasing revenue by onboarding suppli...
On behalf of tipalti , sd solutions is looking for a talented aml/fiu compliance analyst i to step onto a fintech unicorn rocketship! as an aml/fiu compliance analyst i at tipalti, you'll be on the front lines of fighting financial crime—digging into anti-money laundering (aml), counter-terrorist financing (ctf), and sanctions-related investigations that matter. in this role, you'll be a key player in our financial intelligence unit (fiu), owning complex cases across multiple business lines. we’re looking for sharp, independent thinkers passionate about uncovering the truth, navigating regulatory landscapes, and adapting quickly in a fast-paced environment. what will set you up for success? strong investigative instincts and an eye for detail. confidence in working independently while also collaborating across teams. a proactive approach to learning and growing within a dynamic field. a drive to take ownership and solve complex compliance puzzles. you’ll bring deep knowledge of aml and ofac regulations, sound judgment under pressure, and a high standard for confidentiality and integrity. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: analyze alerts and identify red flags using internal and external research tools. investigate suspicious activity alerts and referrals, ensuring accurate analysis and documentation. assess transaction data to identify risks, trends, and suspicious patterns. collaborate with internal teams to gather information on client transaction activity. finaliz...
On behalf of tipalti , sd solutions is looking for a talented enablement & training manager to step onto a fintech unicorn rocketship! are you passionate about enabling teams through impactful training and coaching? do you excel at supporting customer-facing teams, helping them achieve their full potential and success? if so, we'd love for you to join our education and enablement team to lead our medellin office's learning and development efforts. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: partner with leaders and other stakeholders locally and across offices to understand each team's primary job functions, goals, and objectives and execute enablement strategies to achieve the desired outcomes. build professional and technical skills and knowledge through various enablement techniques and programs. design, develop, and publish training in multiple formats, including instructor-led, e-learning, participant and facilitator guides, reference materials, slideware, and video demonstrations. deliver live training sessions to onboard new hires and enable, uplevel, and upskill current employees. incorporate processes, procedures, and systems into training curricula to ensure the knowledge and skills being taught can be applied on the job. stay abreast of changes to processes and procedures and update training and documentation accordingly. assess role-specific skills and knowledge to identify areas of improvement. establish key performance indicators (kpis) to measure the effectiveness of new ...
On behalf of tipalti , sd solutions is looking for a talented systems administrator to step onto a fintech unicorn rocketship! we are seeking a systems administrator who will play a critical role in enhancing efficiency across all operations teams by optimizing, integrating, and automating key software and tools. this role will drive strategic improvements by identifying automation opportunities, streamlining workflows, and ensuring seamless system functionality. the ideal candidate is a proactive problem solver with a strong technical background, a passion for automation, and a keen ability to support business-critical operations. this position reports to the director of customer growth and insights and will work closely with support, engineering support, onboarding, customer success, payment operations, and compliance teams to drive operational excellence. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: tool administration & optimization manage, configure, and maintain internal tools and software systems ( zendesk, jira, churnzero/gainsight, etc ) across operations to ensure efficiency, reliability, and scalability. identify and eliminate redundant tools and processes to optimize system usage. define, document, and manage data flows between key operational tools. integration & automation lead automation initiatives using uipath, workato, zapier, or similar tools to eliminate manual tasks and improve process efficiency. identify opportunities for system integrations to streamline workflows...
On behalf of tipalti , sd solutions is looking for a talented integration specialist to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: leading integration projects for customers using erp solutions , ensuring smooth and efficient configuration, testing, and deployment. collaborating with internal teams to understand business requirements, address integration challenges, and provide technical support throughout the project lifecycle. configuring and testing erp systems (e.g., netsuite, intacct, quickbooks ) to meet customer specifications and ensure seamless integration with tipalti. coordinating with internal engineering teams and external customer teams to manage integration timelines, tasks, and issue resolution. conducting end-user training and providing ongoing support to ensure smooth integrations. participating in post-integration support, addressing technical issues, and providing continuous improvement recommendations. contributing to developing and improving internal processes and documentation to ensure a repeatable, scalable, and efficient integration process. collaborating with product and engineering teams to provide feedback and contribute to product enhancements based on customer experiences and technical insights. utilizing slack, jira, and confluence for team collaboration, task management, and documentation sharing throughout the integration lifecycle requirements: up to 3 years of experience in integration and configuration of erp...
On behalf of tipalti , sd solutions is looking for a talented site reliability engineer (sre) in our dynamic site reliability engineering team. you will play a crucial role in enhancing our systems and services' reliability, performance, and scalability. you'll accomplish this by being part of in-depth root cause analysis processes and owning and developing systems for the company's observability capabilities. you will be a part of a global “commando” team of highly skilled sres, driving best practices and innovations for optimal system operations, while protecting critical companies' systems in real time. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: drive incident response and post-mortem processes, fostering a culture of continuous improvement. design, build, and improve bespoke services to make maintaining production services easier and safer. own reliability-focused practices such as slos design and implementation, failure analysis, load and capacity planning, service reviews, architecture designs, incident postmortems, and others. participate in the on-call rotation, providing expertise and support during critical system incidents and ensuring timely resolution. be a point of contact for production application issues, working closely with engineering leadership, including directors, cto, and peers. requirements: knowledgeable about software engineering programming with .net, nodejs, or other object-oriented languages basic understanding of microservice architecture and application ...
On behalf of tipalti , sd solutions is looking for a talented integration specialist to join a fintech unicorn! sd solutions is a global staffing company. contact us for more details about our benefits. responsibilities: lead integration projects involving erp solutions, ensuring smooth configuration, testing, and deployment. collaborate with internal teams to understand requirements, solve integration challenges, and provide technical support throughout the project. configure and test erp systems (e.g., netsuite, intacct, quickbooks ) to meet client needs and ensure seamless integration with tipalti. coordinate with engineering teams and clients to manage timelines, tasks, and resolve issues. conduct end-user training and offer ongoing support for smooth integrations. participate in post-integration support, troubleshoot issues, and suggest improvements. help develop and refine internal processes and documentation for scalable and efficient integrations. work with product and engineering teams to provide feedback for product enhancements based on customer insights. use slack, jira, and confluence for collaboration, task management, and documentation throughout the project lifecycle. requirements: up to 3 years of experience in erp integration and configuration, focusing on customer-facing aspects. strong understanding of erp systems like netsuite, intacct, quickbooks, and microsoft dynamics bc, with hands-on experience in configuration, testing, and integration. experience with web technologies (apis, soap, rest) for integration and trou...
Manager of sales development representatives (sdr) tipalti is seeking an experienced and dynamic manager of sales development representatives (sdr) to join our growing team in toronto. the ideal candidate will play a critical role in leading, coaching, and scaling a team of 7 outbound sdrs, responsible for driving pipeline growth and uncovering opportunities for our sales team. in this role, you will hire, onboard, and mentor sdrs, equipping them with the skills and tools needed to become experts at outbound prospecting. you will be instrumental in setting weekly, monthly, and quarterly pipeline goals, providing day-to-day coaching, call coaching sessions, and professional development through team and 1:1 meetings. as the sdr manager, you will collaborate closely with the field sales team and various stakeholders to implement pipeline-building strategies, establish best practices, and manage sales tools, including salesforce, outreach, and linkedin sales navigator. you will demonstrate a comprehensive understanding of tipalti’s product line, value proposition, and sales process, enabling your team to effectively open doors and communicate tipalti’s unique offerings to prospects. why join tipalti? tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 glo...
On behalf of tipalti , sd solutions is looking for a talented sales development representative (outbound) to step onto a fintech unicorn rocketship! the successful candidate will be extremely driven, energetic, and passionate about ensuring the qualification and generation of new opportunities that will drive the company's high growth numbers. they should have a passion for sales and a desire to want to grow and develop as a salesperson sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: lead generation through outbound account targeting, lead development, cold calling and multi-touch activity as well as following up on inbound marketing- generated leads meet monthly and quarterly leads and new meeting objectives eager to learn and continually develop oneself embrace, adapt and contribute to an ever-changing environment demonstrate accountability and ownership of personal success work collaboratively with broader sales org to drive pipeline growth across sales teams demonstrate clear understanding of tipalti's product and service value propositions. understand in full, the prospecting processes and larger sales process of the sales organization. show progression and desire to excel in the sdr role as well as interest and effort to gain knowledge and needed skills in larger sales org and parallel functions. career progression is supported and expected at tipalti. meet the agreed upon expectations of metrics; activity (calls and emails) as well as aligning to marketing initiatives needing outreac...
As a technical support engineer, you'll take ownership of technical escalations and serve as the central point of contact for various operational teams. your primary focus is to assist our customers in maximizing the use of our global financial automation platform, ensuring seamless business operations. collaborate with engineering and product teams to swiftly investigate and resolve complex technical issues while delivering an exceptional customer experience. tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. founded in israel in 2010, tipalti is a global business headquartered in the san francisco bay area (foster city) with offices in tel aviv, plano, toronto, vancouver, london, amsterdam and tbilisi. ...
On behalf of tipalti , sd solutions is looking for a talented hr project manager . you will play a crucial role in designing, implementing, and managing the people program at tipalti. this position requires a dynamic individual with a strong background in analytics, exceptional organizational skills, the ability to work with extensive ambiguity, rapidly respond and execute a diverse range of requests, and effectively partner with cross-functional teams. the people program manager will contribute to the development and execution of people initiatives that align with tipalti's goals. this position is an individual contributor and reports to tipalti's chief people officer. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities partner with the people leaders and business leadership teams to design, develop, and implement innovative people projects and initiatives to address organizational needs, e.g., workforce planning, systems, data and analytics, employee engagement, talent acquisition & management, and inclusion. identify process gaps and opportunities, including workstreams, roles and responsibilities, timelines, expectations, metrics, and measurements. utilize data and analytics to measure the effectiveness of people programs and initiatives. leverage bi tools to support the needs of the people function and present insights and dashboards to leadership in an accessible format. build the people organization's ai capabilities. act as a problem-solver across the function, and assist the vp smth wit...
We are searching for a b2b virtual card supplier enrollment campaign senior manager to play a key role in driving revenue by helping our existing clients and prospects optimize their adoption of virtual cards within their b2b invoice-to-pay processes. the ideal candidate will have a successful track record in implementation or account management in the mid-market b2b payments, commercial card and virtual card segment. this client-facing role will drive client adoption and increase revenue through effective client engagement and supplier enablement strategies, as well as close cross-functional collaboration. reporting to the vp of pay by card, this highly visible and strategically important role is a great opportunity to have a direct impact at a fast-growing and industry leading fintech company. tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse ind...
On behalf of tipalti , sd solutions is looking for a talented senior customer adoption manager to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. as a customer adoption manager at tipalti, you will mainly focus on driving customer adoption of tipalti. you will ensure customers are gaining value from tipalti's product from day one and scaling adoption at the required and expected pace. this is accomplished by working closely with customers to support their payee onboarding process via product training, consulting on best practices, and managing customers during the adoption stage. responsibilities: offering world-class service to our customers. gather complex requirements and work with a team to design and deliver a consultative solution/adoption plan to optimize client usage. work closely with sales, finance, solutions consultants, onboarding, support, product, and customer success to proactively collect, receive, share, and act on feedback to drive collaboration and adoption. analyze data, identify business performance improvement opportunities, and effectively communicate findings. build successful working relationships with customers. build and deliver value-driven customer presentations. identify key revenue levers and cost drivers to core business processes, seek solutions to reduce onboarding timeline, increase revenue, and improve profitability. requirements: 5+ years of experience in customer success, project management, or account management roles, preferab...
Job description as a supplier enablement and payment processing specialist, you will play a critical role in increasing revenue by onboarding suppliers to accept and receive virtual card payments. key responsibilities...
The supplier enablement and payment processing specialist is part of a growing team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. this role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. the specialist will manage vendor data in a crm, track vendor communications, and ensure suppliers are successfully enabled to accept virtual card payments. additionally, the specialist will deliver virtual credit card payments to enabled suppliers accurately and in a timely manner. tipalti is one of the world's fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. in this role, you ...
On behalf of tipalti, sd solutions is looking for a talented the sales enablement partner to step onto a fintech unicorn rocketship!the sales enablement partner is a key contributor to the sales organization and supports tipalti's long-term growth. this includes onboarding of new solution consultants, ongoing training of existing team members, targeted skills and solution training, and development and management of technical enablement and solution content. you are results and success-oriented with strengths in rapport building, problem solving, and development of solutions to support the success of the sales organization. you enjoy creating, organizing, and delivering training content and supporting job aids through a variety of mediums including virtual, elearning, and in-person. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: provide sales enablement support to individuals and teams as needed, integrating support with routine job functionsunderstand diverse needs and develop training and education assets to enable the solution consulting team to accelerate value for sales and revenue opportunitiescreate new training content to meet the diverse needs of the team and update and integrate existing training content from different sourcesconstantly seek to evolve and refine enablement processesalign sales enablement activities with key internal and external eventspartner with the broader enablement team in the development of methodology, processes, and best practices content to streamline...
On behalf of tipalti, sd solutions is looking for a talented the sales enablement partner to step onto a fintech unicorn rocketship! the sales enablement partner is a key contributor to the sales organization and supports tipalti’s long-term growth. this includes onboarding of new solution consultants, ongoing training of existing team members, targeted skills and solution training, and development and management of technical enablement and solution content. you are results and success-oriented with strengths in rapport building, problem solving, and development of solutions to support the success of the sales organization. you enjoy creating, organizing, and delivering training content and supporting job aids through a variety of mediums including virtual, elearning, and in-person. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: - provide sales enablement support to individuals and teams as needed, integrating support with routine job functions - understand diverse needs and develop training and education assets to enable the solution consulting team to accelerate value for sales and revenue opportunities - create new training content to meet the diverse needs of the team and update and integrate existing training content from different sources - constantly seek to evolve and refine enablement processes - align sales enablement activities with key internal and external events - partner with the broader enablement team in the development of methodology, processes, and best practices...
The supplier enablement and payment processing specialist is part of a growing team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. this role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. the specialist will manage vendor data in a crm, track vendor communications, and ensure suppliers are successfully enabled to accept virtual card payments. additionally, the specialist will deliver virtual credit card payments to enabled suppliers accurately and in a timely manner. tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. in this role, you will be respon...
On behalf of tipalti , sd solutions is looking for a talented associate marketing manager to join our team. this role requires excellent communication skills and a strong process-oriented mindset. reporting to the vp of marketing, the associate marketing manager will support our marketing efforts to ensure effective implementation and execution. sd solutions is a staffing company operating globally. contact us to get more details about the benefits we offer. responsibilities: coordinate logistics and execution for marketing events, swag/gift distribution etc. execute and support customer marketing processes by maintaining marketing assets such as logos, case studies, and facilitating customer interactions (e.g., interview scheduling and follow-ups). regularly update and maintain marketing content by coordinating with relevant individuals to ensure accuracy and currency. manage the intake process for requests from the sales and marketing teams, setting up a structured execution process. engage regularly with customers and partners via email and slack. support the customer slack community in cooperation with customer marketing. oversee minor updates to website landing pages in collaboration with team members. collaborate cross-functionally with others in marketing and sales requirements: bachelor's degree in marketing, business administration, or a related field. 2+ years of experience in marketing or project management. a keen eye for detail and a structured approach to tasks. excellent written and verbal communication skills. effective teamwork abilities. proven ability to...
The supplier enablement and payment processing specialist is part of a growing team focused on increasing revenue by onboarding suppliers to accept and receive virtual card payments. this role includes outreach to vendors via phone and email to gather information about payment capabilities and document clear instructions for payment processing. the specialist will manage vendor data in a crm, track vendor communications, and ensure suppliers are successfully enabled to accept virtual card payments. additionally, the specialist will deliver virtual credit card payments to enabled suppliers accurately and in a timely manner.tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world.at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together.in this role, you will be responsib...
On behalf of tipalti , sd solutions is looking for a talented sales development representative (outbound) to step onto a fintech unicorn rocketship! the successful candidate will be extremely driven, energetic, and passionate about ensuring the qualification and generation of new opportunities that will drive the company’s high growth numbers. they should have a passion for sales and a desire to want to grow and develop as a salesperson. responsibilities: lead generation through outbound account targeting, lead development, cold calling and multi-touch activity as well as following up on inbound marketing-generated leads. meet monthly and quarterly leads and new meeting objectives. eager to learn and continually develop oneself. embrace, adapt and contribute to an ever-changing environment. demonstrate accountability and ownership of personal success. work collaboratively with broader sales org to drive pipeline growth across sales teams. demonstrate clear understanding of tipalti’s product and service value propositions. understand in full, the prospecting processes and larger sales process of the sales organization. show progression and desire to excel in the sdr role as well as interest and effort to gain knowledge and needed skills in larger sales org and parallel functions. career progression is supported and expected at tipalti. meet the agreed upon expectations of metrics; activity (calls and emails) as well as aligning to marketing initiatives needing outreach. requirements: bachelor’s degree or equivalent required. working knowledge of sfdc. 1+ years inside sales s...
We are excited to announce an opportunity for a passionate and analytical revenue operations analyst to join tipalti’s dynamic revenue operations team. in this essential role, you will be instrumental in refining our revenue processes, ensuring the integrity of our data, and providing valuable insights that support strategic decision-making. this will contribute significantly to our company’s growth and success. your role will encompass a variety of essential tasks, including month-end close responsibilities, revenue recognition compliance, process improvement and automation, cross-functional collaboration, and conducting ad hoc analyses. tipalti is one of the world’s fastest-growing fintech companies. we free finance professionals to lead by modernizing the entire payables operation. we are a well-funded, late-stage start-up backed by high-profile investors. our 2021 series f funding round raised $270 million, valuing us at over $8.3 billion. with total funding of just over $550 million, and with more than 3000 global customers, tipalti is one of the most valuable private fintech companies in the world. at tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. tipaltians are passionate about the work they do, and keen to get the job done. tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. our culture ensures everyone checks their egos at the door and stands ready to reach for success together. in this role, y...
On behalf of tipalti , sd solutions is looking for a talented hr project manager . you will play a crucial role in designing, implementing, and managing the people program at tipalti. this position requires a dynamic individual with a strong background in analytics, exceptional organizational skills, the ability to work with extensive ambiguity, rapidly respond and execute a diverse range of requests, and effectively partner with cross-functional teams. the people program manager will contribute to the development and execution of people initiatives that align with tipalti’s goals. this position is an individual contributor and reports to tipalti’s chief people officer. responsibilities: partner with the people leaders and business leadership teams to design, develop, and implement innovative people projects and initiatives to address organizational needs e.g. workforce planning, systems, data and analytics, employee engagement, talent acquisition & management and inclusion. identify process gaps and opportunities, including workstreams, roles and responsibilities, timelines, expectations, metrics, and measurements. utilize data and analytics to measure the effectiveness of people programs and initiatives. leverage bi tools to support the needs of the people function and present insights and dashboards to leadership in an accessible format. build the people organization's ai capabilities. act as a problem-solver across the function, and assist the vp smth with a diverse range of projects that require quick thinking, attention to detail, and rapid execution. requirements: 5+...
On behalf of tipalti , sd solutions is looking for a talented site reliability engineer (sre) in our dynamic site reliability engineering team. you will play a crucial role in enhancing our systems and services' reliability, performance, and scalability. you’ll accomplish this by being part of in-depth root cause analysis processes and owning and developing systems for the company’s observability capabilities. you will be a part of a global “commando” team of highly skilled sres, driving best practices and innovations for optimal system operations, while protecting critical companies’ systems in real time. responsibilities: drive incident response and post-mortem processes, fostering a culture of continuous improvement. design, build, and improve bespoke services to make maintaining production services easier and safer. own reliability-focused practices such as slos design and implementation, failure analysis, load and capacity planning, service reviews, architecture designs, incident postmortems, and others. participate in the on-call rotation, providing expertise and support during critical system incidents and ensuring timely resolution. be a point of contact for production application issues, working closely with engineering leadership, including directors, cto, and peers. requirements: knowledgeable about software engineering programming with .net, nodejs, or other object-oriented languages basic understanding of microservice architecture and application design experience solid debugging and troubleshooting skills good oral and written communication skills advantages: ...
On behalf of tipalti , sd solutions is looking for a talented customer experience manager to step onto a fintech unicorn rocketship! a customer experience manager (cxm) is a role that bridges the gap between a company's technical team and its clients. cxms typically work in the technology or software industry and are responsible for providing personalized support, guidance, and technical expertise to clients. their primary goal is to ensure that clients' technical needs are met and that they receive maximum value from the products or services they've purchased. responsibilities: client relationship management: cxms establish and maintain strong relationships with clients. they serve as the main point of contact for technical matters and act as a liaison between clients and the internal teams. technical expertise: cxms possess in-depth knowledge of the company's products, services, and technologies. they understand the technical aspects of the offerings and can effectively communicate and troubleshoot technical issues. needs assessment: cxms work closely with clients to understand their unique technical requirements and business goals. based on this understanding, they provide recommendations and solutions that align with the client's needs. customization and integration: depending on the client's needs, cxms may assist in customizing and integrating the company's products or services into the client's existing systems and workflows. issue resolution: when technical issues arise, cxms provide timely and effective troubleshooting support. they collaborate with internal teams ...
On behalf of tipalti , sd solutions is looking for a motivated and eager-to-learn junior web developer (wordpress) to join our growing web development team. this is an excellent opportunity for someone passionate about web development, open to mentorship, and ready to contribute to real-world projects in a wordpress multisite environment. you will work closely with our frontend lead, who will guide and mentor you as you take on hands-on development tasks. your contributions will enhance our website’s performance, user experience, and functionality. as you grow in this role, you’ll gain exposure to front and backend development, work with modern web technologies, and collaborate with a team that values innovation, efficiency, and high-quality code. if you’re excited about problem-solving, learning new skills, and working in a fast-paced, collaborative environment, this role is a great stepping stone to advance your career in web development. responsibilities: develop and maintain our wordpress multisite environment, ensuring smooth functionality and performance. implement ui components and style adjustments based on design specifications. handle routine bug fixes, code optimizations, and small feature updates. work with graphql and rest apis to efficiently fetch and display data. collaborate with designers, a/b testing analysts, and seo marketers to implement new features and improvements. test and troubleshoot across different browsers and devices to ensure compatibility and responsiveness. participate in code reviews, learning sessions, and team discussions to foster conti...
On behalf of tipalti, sd solutions is looking for a talented customer onboarding director, americas customer onboarding and colombia site lead to step onto a fintech unicorn rocketship! sd solutions is a staffing company operating globally. contact u...
On behalf of tipalti, sd solutions is looking for a talented associate customer onboarding manager to step onto a fintech unicorn rocketship! sd solutions is a staffing partner operating globally. contact us to get more details about the benefits we ...
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