**Description**: **Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent, Technology, and Training services. We have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. As a **Client care coordinator**, you will aim to support the administrative tasks related to our client's **Some of your responsibilities are but are not limited to**: - Educate customers about their healthcare plans, including benefits, coverage options, premiums, copayments, deductibles, and network providers. - Assisting customers with filing insurance claims, explaining claim statuses, and resolving discrepancies or denials. - Interpret and explain insurance policies to customers, including terms and conditions, exclusions, and limitations. - Maintain accurate records of customer interactions, transactions, and inquiries in the organization's database or customer management system. - Ensure compliance with relevant regulations, such as HIPAA (Health Insurance Portability and Accountability Act) and other healthcare industry standards. - Strive to provide excellent customer service by addressing customers' needs promptly, professionally, and courteously. **Requirements**: **What would help you succeed**: - Eager to learn. - Detail oriented. - Proactive. - Enthusiastic. **Minimum requirements**: - **Studies**: High school diploma. Other studies are also considered. - Good Excel and Outlook skills - **Experience**: One year of experience in administrative areas with administrative tasks, back office, and understanding of HIPAA regulations. or any other related would be a plus. - **Language**: B2 or higher is preferred. **Perks**: - **Schedule**:Monday to Friday 8:00 a.m. to 5:00 p.m. following the American Calendar. - **Contract**: Indefinite term contract. - **Places**:Remote Bogota, Barranquílla, Medellín. - **Salary**: $2.500.000 - $2.800.000 Negotiable. **Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?