TO BE CONSIDERED FOR THIS POSITION, YOU MUST FOLLOW THE INSTRUCTIONS PROVIDED AT THE BOTTOM OF THE JOB POST. We are an immigration and personal injury law firm seeking a highly motivated and professional Virtual Receptionist who is fluent in both English and Spanish. The ideal candidate will be responsible for handling client communications, providing excellent customer service, and supporting our legal team with administrative tasks. Responsibilities: - Answer incoming calls and provide friendly, professional assistance - Follow up with callers and potential clients - Work collaboratively with other staff members to ensure smooth office operations - Maintain accurate records of calls and client inquiries - Assist with administrative tasks as needed - Learn and adapt to new processes and legal office procedures Requirements: - Fluent in English and Spanish (spoken and written) - Strong internet connection and a reliable computer setup - Ability to multitask and handle a high volume of calls - Excellent communication and customer service skills - Quick learner with a proactive attitude - Prior experience in customer service, receptionist roles, or legal settings is a plus Application Process: To apply, please submit your resume along with a 30-second to 1-minute English video discussing any topic of your choice. The video helps us evaluate your communication skills in both English and Spanish. If you are an organized, detail-oriented professional with a passion for helping people, we would love to hear from you! Job Type: Full-time Experience: - virtual assistant: 2 years (Required) Language: - English (Required) Application Deadline: 16/08/2025 Expected Start Date: 18/08/2025