Foundever Bogota, D.C., Capital District, ColombiaJoin or sign in to find your next jobFoundever Bogota, D.C., Capital District, ColombiaGet AI-powered advice on this job and more exclusive features.About UsFoundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.About UsFoundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.Our Core Values AreCreativity: Make it simple, lead the change.Commitment: Aim for better, impact for the good.Connection: Share experiences, grow together.Benefits We Have For YouMonthly Food Allowance: Enjoy a Sodexo card worth COP$100,000!Medical Appointment Service: We offer access to 1doc3, where you can schedule same-day appointments at no additional cost. You can choose from in-person or virtual visits in various specialties like nutrition, general health, and more.Tenure Bonus: When you celebrate your first anniversary with us, you'll receive a one-time bonus of COP$500,000.Paid Days Off: After one year with the company, you'll be eligible for two additional paid days off, on top of the 15 days you accumulate each year.Job SummaryWe are looking for a bilingual (Spanish and English) representative to deliver world-class customer support and build customer satisfaction.Main RequirementsAt least 18 years oldHigh School DiplomaBe located in BogotáBe able to work on-site at Calle 165#45-46Colombian Citizenship or work permitSkill RequiredCommunication SkillsExcellent written & verbal communication skills (English)Ability to communicate effectively & clearly.Communicates effectively positively and diplomatically.Customer Service SkillsCustomer Service SkillsAbility to empathize with the customer.Ability to build and gain the customer's trust by listening & understanding, and where possible, exceeding their needs.Technical SkillsBasic PC knowledge.Ability to multitask.Skilled in accurate data entry.Primary Job ResponsibilitiesAnswer Incoming Calls to customer service Lines.Provide a high level of professional and competent service assistance.Successfully complete and approve training and quality requirements.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionCustomer ServiceIndustriesOutsourcing and Offshoring ConsultingReferrals increase your chances of interviewing at Foundever by 2xGet notified about new Customer Representative jobs in Bogota, D.C., Capital District, Colombia.Bogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 1 week agoCustomer Service Representative No Experience ReqBogota, D.C., Capital District, Colombia 1 week agoCustomer service representative/ logistic coordinatorBogota, D.C., Capital District, Colombia 2 months agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 hour agoBogota, D.C., Capital District, Colombia 3 days agoBilingual Chat and Voice Customer Service Representative – English–SpanishBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 2 days agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 10 months agoBogota, D.C., Capital District, Colombia 9 months agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 4 hours agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 3 days agoBogota, D.C., Capital District, Colombia 1 week agoStrategic Account Manager - LATAM (Hybrid Work Schedule)Bogota, D.C., Capital District, Colombia 1 week agoBilingual Technical Support Representative – English-SpanishBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 23 hours agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 1 week agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr