Job Title: Operations Coordinator SpecialistSalary: $1,600 - 2,000 USD/monthLocation: RemoteWorking Hours: 9am - 5pm PST????We are looking for a full-time Operations Coordinator Specialist to support and optimize our daily business functions, with a strong emphasis on operations management and customer experience. This role is integral to replacing our outsourced partners and bringing operational excellence in-house. The ideal candidate is highly organized, dependable, and proactive with excellent communication skills and a customer-first mindset.Key Responsibilities: Customer Experience & Support: Manage customer inquiries and returns, ensuring timely resolution and a seamless end-to-end experience. Order & Fulfillment Coordination: Process and track retailer purchase orders (POs), update tracking details, and ensure order status accuracy. Inventory & Vendor Coordination: Monitor inventory levels, place raw material orders, and maintain alignment with supply chain partners, particularly our manufacturer in Mexico. Operational Process Management: Support internal processes, improve workflow efficiency, and assist with administrative and operational functions as needed. Qualifications & Requirements: Experience: 2–3 years in operations, logistics, or customer support roles—ideally in consumer goods or ecommerce. Language Skills: Spanish proficiency is a plus, to facilitate communication with our Mexican manufacturing partner. Typing Speed: Minimum of 40 words per minute. Soft Skills: Strong organizational skills, attention to detail, empathy, professionalism, and clear written/verbal communication in English. Preferred Candidate Profile: We are seeking someone who naturally brings structure, empathy, and reliability to their work. All qualified applicants are encouraged to apply. Availability: Full-time availability during Pacific Time hours (40 hours/week).