**Requisition ID**: 219487 We are committed to investing in our employees and helping you continue your career at ScotiaTech. **_ Purpose_** Contributes to the overall success of the Information Technology & Solutions (IT&S;) globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **_ Accountabilities _**: - Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. - Works closely with customers, Business Analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. - Makes recommendations towards the development of new code or reuse of existing code. - Responsibilities may also include participation in component and data architecture design; performance monitoring, product evaluation and buy vs. build recommendations. - Provides guidance and training to less experienced analysts and programmers. - Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. - Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, and the Guidelines for Business Conduct. - Champions a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment, communicating vison/values/business strategy and managing succession and development planning for the team. **_ _**Education / Experience / Other Information**: - Computer Science Diploma or Degree; or related work experience. - ITIL Foundation certification or training - ServiceNow Advanced System Administrator certified or training (nice to have) - ServiceNow Scripting certification or training. - Has experience in systems design and a solid understanding of development, quality assurance and integration methodologies. (JavaScript) - Good communication skills - Good time management skills to work on multiple assignments. - Ability to do research and development of new ways to leverage the ServiceNow platform. - Ability to work on systems integration projects. - Ability to troubleshoot issues independently _LI_-_Hybrid_ Location(s): Colombia : Bogota : Bogota ScotiaTech is a business unit within ScotiaGBS, a Scotiabank Group company located in Bogota, Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive, positive work environment, and competitive benefits.