About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.What can you expect in a "Security Operations Center Analyst" role with TaskUs:Think of yourself as someone who is responsible for detection and investigation of all security events on the TaskUs global network, endpoints and cloud environments, ensuring that all security attacks are timely detected, escalated and mitigated, alarms and alerts are timely investigated and remediated. The role is part of the security incident team, will need to understand processes, and tools in line with current threats, and to help to stay a step ahead of the attackers.Imagine yourself going to work with one thing on your mind: to monitor, investigate and document any security alerts, alarms and incidents within the organization.Key Responsibilities:Investigation of Security IncidentsFollow and/or create processes for security monitoring and responseHunting for suspicious activities and anomalies from various data sourcesFollow the crisis communication plans for security incidentsCommunicate directly with data asset owners for business response plansSupport compliance audits (client and regulatory standard audits including but not limited to PCI DSS, ISO 27001, and SOC 2 Type II)Help maintain the SOC team performance metrics (SLAs and KPIs)Contribute to the effectiveness of SOC processesWill take part in containment during security incidentsTune existing use cases to improve accuracyBasic knowledge of malware analysisRequired Qualifications:Familiarity with system logs and what it meansMust display enthusiasm and interest in Information SecurityExcellent customer service skills with the ability to communicate effectively with both technical and non-technical stakeholdersPreferred hands-on experience in Security Operations Center2+ years working in Information Security field or education in place of experienceExperience with SOC team and processesKnowledge and experience in SOC best practicesStrong knowledge of SIEM and EDR monitoring incident managementKnowledge in Firewall monitoring and incident managementKnowledge in Cloud monitoring incident monitoringKnowledge in monitoring DLP alertsHas technical foundations on network technologies, Windows and Linux operating systems, Web application technologies and Cloud technologyKnowledge in Threat Hunting and Forensic AnalysisRisk Management skillsVulnerability Management skills is a plusGreat attention to details, curious and inquisitiveTeam playerTechnical writing skill is a PLUSExperience in leading a team, lead role is a PLUS.Willing to work in different shiftsEducation / Certifications:Bachelor's degree in IT or related fields (preferred, not required)Information Security related certifications is a plusWork Location / Work Schedule / Travel:Hybrid (Colombia)How We Partner To Protect You:TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.DEI:In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.We invite you to explore all TaskUs career opportunities and apply through the provided URL /. #J-18808-Ljbffr