Location: Remote Availability: 40 hours/week Compensation: Competitive based on experience Are You the One Who Brings Order to Chaos? We partner with founders, operators, and fast-moving teams who are growing fast — but drowning in disorganization, communication bottlenecks, and to-dos that never get done. They’re overwhelmed by: - Constant follow-ups and client communication slipping through the cracks - Campaigns and launches with no central coordination - Design work they could do themselves… but never have the time for - Missed deadlines, scattered project updates, and no system to scale - A million ideas and zero execution They don’t need someone to take notes. They need someone to take the wheel. A strategic right hand who gets it — and gets it done. What You’ll Actually Be Doing You won’t just support. You’ll lead from behind the scenes. You’ll work directly with high-level clients to take ownership of: 1. Admin & Operations - Manage calendars, inboxes, task boards, and file systems with clarity and consistency - Own internal ops: SOPs, documentation, and day-to-day accountability - Ensure deadlines are hit, details are clear, and chaos is kept out of the workflow 1. Project & Client Management - Coordinate timelines, dependencies, and cross-functional execution - Be the point of contact for internal or client communications — you keep everyone aligned - Keep projects moving forward while anticipating what’s next 1. Brand & Design Support - Assist with visual asset creation in Canva (or similar tools) - Support content and design requests: decks, graphics, one-pagers, email creatives, etc. - Ensure brand consistency and polish across touchpoints 1. CX & Communication - Draft or manage outbound client comms: updates, recaps, reminders, follow-ups - Make sure clients feel supported and nothing falls through the cracks - Be the face of reliability and proactive care in every interaction 1. AI-Powered Efficiency - Use AI tools to summarize meetings, brainstorm content, and speed up execution - Build repeatable workflows that save time and reduce human error - Think like an operator: where can tech make us sharper, not just faster? You’ll Love This Role If You… - Thrive in high-growth environments and love turning ideas into action - Can manage a project, build a deck, and write a client update — all before lunch - Are obsessed with structure and systems, but flexible in the way you work - Have an eye for detail, a knack for communication, and a get-it-done mindset - See problems before others do — and quietly solve them You Might Be a Fit If You’ve… - Supported founders, agencies, coaches, or high-output teams - Handled operations, creative projects, or client deliverables end-to-end - Built systems and SOPs for people who never slow down long enough to do it themselves - Used Canva, Google Workspace, Slack, and project tools like Asana, Click Up, or Notion - Leveraged AI tools like ChatGPT to improve speed, quality, and performance This Is Not For You If… - You need step-by-step direction every day - You get overwhelmed without structure — but don’t know how to create it - You see client updates and project status as “someone else’s job” - You think “done” is good enough — and don’t care if it’s great Sound Like You? We don’t hire task-takers. We hire Unicorns — smart, resourceful generalists who take ownership and turn chaos into clarity. If you’re ready to be the execution powerhouse behind a high-growth business, apply now. You won’t just support a company. You’ll help build it. Requirements - Minimum 3 years of experience in administrative support, operations, project management, marketing support, or similar roles. - Proven ability to manage multiple priorities, deadlines, and stakeholders in a fast-paced environment. - Strong written and verbal communication skills; able to draft clear, professional emails, reports, and updates. - Hands-on experience with: - Managing inboxes, calendars, documents, and task tracking systems. - Creating SOPs, workflows, and improving internal processes. - Supporting brand initiatives through email campaigns, social media scheduling, and light graphic design (e.g., Canva). - Maintaining positive client relationships and providing proactive support. - Proficiency with productivity tools such as Google Workspace, Microsoft Office, and project management platforms (e.g., Asana, Click Up, Trello). - Familiarity with AI tools (e.g., ChatGPT, Jasper) to draft, summarize, research, and enhance efficiency. - Exceptional organizational skills with attention to detail and follow-through. - Proactive, resourceful, and capable of solving problems independently. - Ability to think critically, adapt quickly, and bring structure to ambiguous situations. Benefits - Unlimited earning potential if you choose to take on multiple clients and have the capacity - Generous health allowance to support your well-being - Profit-sharing opportunities as the company grows - Access to exclusive upskilling and training in AI, operations, and leadership - Monthly raffles and performance bonuses - A tight-knit, supportive community and a dedicated Talent Success Manager to guide your journey