As a Customer Service Representative at our fast-growing AI startup, you’ll be the first point of contact with potential clients—playing a crucial role in fueling our growth engine. If you’re passionate about people, proactive by nature, and driven by results, this role is your runway to thrive. Requirements - Lead Generation & Outbound Prospecting : Conduct targeted outreach via emails, cold calls, and LinkedIn to generate high-quality leads. - Client Identification & Qualification : Identify potential clients, assess their needs, and qualify leads to create opportunities for our sales team. - Meeting & Demo Scheduling : Book meetings and product demos with key decision-makers to facilitate seamless handoffs to our sales executives. - CRM Management : Maintain and update our CRM system with accurate prospect information, ensuring data integrity and actionable insights. - Collaboration & Strategy Optimization : Partner with the marketing team to refine outreach strategies, enhance messaging, and adapt to evolving market trends. Market Research : Stay ahead of industry trends and competitor activities to continuously refine and improve your outreach approach. - Who You Are - Results-Driven : You have 1-3 years of experience in customer service, business development, or a similar role, with a proven track record of hitting targets. - Exceptional Communicator : Your written and verbal communication skills are top-notch, enabling you to effectively engage prospects. - Tech-Savvy : You’re experienced with CRM tools (e.g., HubSpot, Salesforce) and customer service engagement platforms, leveraging them to optimize your workflow. - Self-Starter : You possess a growth mindset, take initiative, and excel in a fast-paced, independent work environment. - Adaptable : While experience in the finance industry is a huge plus, your ability to quickly learn and adapt to new sectors will set you apart. Benefits - Innovative Environment : Be part of a disruptive AI startup where your ideas matter and your impact is visible from day one. - Career Growth : Enjoy plenty of opportunities to develop your skills and advance within a company that champions bold thinking. - Global & Flexible : Embrace a fully remote role with a diverse, international team that values work-life balance and creative problem-solving. Competitive Benefits : We offer a supportive culture, performance-based incentives, and the tools you need to succeed in a high-energy setting. Ready to Ignite Your Customer Service Career? If you’re excited to leverage your skills and drive success in a fast-moving, innovative startup environment, we want to hear from you! Apply today and become a key player in our mission to redefine the future of technology.