Customer Support Specialist The Customer Support Specialist is responsible for delivering exceptional customer service by addressing customer inquiries, resolving issues, and providing solutions that meet their needs. - Key Responsibilities: - Handle customer calls, emails, and other correspondence in a professional and courteous manner. - Resolve customer complaints and concerns in a timely and effective manner. - Provide product information and training to customers as needed. - Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction. - Maintain accurate records of customer interactions and issues. Requirements - Education and Experience: - High school diploma or equivalent required; 6 months to 1 year of experience in a customer service role preferred. - Skills and Qualifications: - Excellent communication and interpersonal skills. - Ability to work effectively in a fast-paced environment. - Basic computer skills and proficiency in Microsoft Office applications. - Knowledge of industry products and services preferred. Benefits - Competitive Compensation: - A competitive salary and benefits package. - Ongoing Training and Development: - Opportunities for growth and development within the company. - Diverse and Inclusive Culture: - A supportive and inclusive work environment. About Us We are a leading provider of innovative technology solutions. Our commitment to excellence and customer satisfaction drives our success.